Account Manager-Floriculture

Landscape Workshop; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company Vehicle

Benefits package (medical, dental, 401

Job summary

Landscape Workshop in Charlotte, NC seeks a Floriculture Account Manager to lead floriculture crews and manage relationships for commercial accounts. You will coordinate day-to-day operations, train crews, ensure site visits, and support sales by growing the flower-only portfolio.

The role requires a minimum of 2 years of crew management with customers, proficiency in Word/Excel/Outlook, and a Bachelor’s degree is preferred. A company vehicle and benefits are provided.

Qualifications

• Minimum 2 years managing landscape maintenance/enhancement crews and interfacing with customers.
• Proficient with Word, Excel and Outlook.
• Bachelor’s degree from accredited four-year or two-year program preferred.

Responsibilities

• Manages day-to-day operations of floriculture crews and coordinates with other Account Managers.
• Ensures customer satisfaction through relationship building, communication and site visits.
• Identifies resources needed, schedules crew members and assists with designing, purchasing, and planting.
• Supports crew leaders with floriculture training, equipment needs and daily instructions.
• Applies Landscape Workshop standards and recommends enhancements for seasonal color beds, pots and shrubs.
• Tracks and reports team hours, expenses and sales weekly; maintains floriculture inventory.

Skills

Crew management

Customer relationships

Communication

Education

Bachelor's degree

Tools

Word

Excel

Outlook

Job description

We currently have a full-time position available for a Floriculture Account Manager. An Account Manager is responsible for managing the floriculture crews and customer relationships for a portfolio of commercial landscape accounts. The Account Manager reports to the Director of Floriculture, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of their floriculture crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, assists with designing, purchasing, and planting
• Available to crew leaders for floriculture training, equipment repairs, daily instructions, labor conflicts
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement opportunities to add/enhance seasonal color beds, pots, bushes to both new and existing customers.
• Responsible for growing the “flower only” portfolio.
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Maintain the floriculture inventory weekly

Position Requirements

• Minimum 2 years managing landscape maintenance/enhancement crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer:

• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment