Account Manager - Field

Rite-Rug; New York (NY); On-site; USD 55,000 - 59,000; Full time

Job summary

Rite Rug, a long-standing flooring company in New York, seeks an Account Manager to oversee client relationships from project kickoff to completion. You will work with builders and project managers daily to ensure installations meet high standards.

The role requires hands-on site inspection, measuring and selecting installation methods, and guiding installers to finish on time and to customer satisfaction. A valid driver's license is required.

Qualifications

• High School Diploma or equivalent.
• At least one year experience in flooring installation.
• Commitment to safety in all work practices.
• Ability to work independently and solve problems.
• Ability to multi-task and prioritize duties.
• Effective oral and written communication skills.
• Valid driver’s license and insurance.
• Reliable vehicle to travel to job sites.
• Pass drug test; subject to random testing.

Responsibilities

• Communicate with builders and project managers daily.
• Inspect job sites prior to installation to ensure readiness.
• Inspect job sites after installation to ensure timely completion.
• Determine best installation method and take measurements.
• Instruct installers on procedures and standards.
• Ensure the job is completed to the customer’s satisfaction.
• Address complaints or questions regarding installations.
• Pickup and deliver materials as necessary.
• Perform other duties as assigned.

Skills

Communication

Problem solving

Multi-tasking

Independent work

Time management

Education

High School Diploma or equivalent

Job description

Rite Rug has been one of the top flooring companies for over 90 years! We are looking for an Account Manager to join our growing team!$55,000 to $59,000 a year. Salary based on experience.POSITION SUMMARY:Responsible for the complete inspection of flooring installationsESSENTIAL FUNCTIONS:Communicate with builders and project managers on a daily basisInspect job site prior to installation to ensure everything is readyInspect job site following installation to ensure proper and timely completionDetermine best method of installation or repair, conduct measurements and instruct installersEnsure the job is completed to the customer’s satisfactionRespond to any complaints or questions regarding installationsPick up and deliver materials as necessaryPerform other duties as assignedQUALIFICATIONS AND REQUIREMENTS:Have earned a minimum of a High School Diploma or equivalent.Have at least one year experience in flooring installation.Exhibit commitment to safety in all work practices.Be able to work independently and problem solve.Be able to multi-task and prioritize the duties required.Exhibit effective oral and written communication skills.Must have a valid driver’s license and insurance.Must have a reliable vehicle to travel to job sites.Must be a good communicator.Required to pass drug test and subject to random testing.