Account Manager: Fast-Track Growth & White-Glove Service

Rent-A-Center; Dothan (AL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with match

Job summary

Rent-A-Center in Dothan, Alabama, is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and handle deliveries and pickups. The role involves building strong customer relationships, promoting new products, and supporting sales growth in a fast-paced retail environment.

The position emphasizes early-stage collections, showroom upkeep, and adherence to safety and company policies.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with clean driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Valid drivers license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Dothan, Alabama, is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and handle deliveries and pickups. The role involves building strong customer relationships, promoting new products, and supporting sales growth in a fast-paced retail environment.

The position emphasizes early-stage collections, showroom upkeep, and adherence to safety and company policies.