Account Manager (Entertainment Adveritsing)

The Refinery; Burbank (CA); Remote; USD 73,000 - 95,000; Full time

Benefits offered by this job

Fully-Remote Agency

Paid Vacation and Sick Leave

401K

Dental, Vision, and Medical

Life Insurance and AD&D Coverage

Education & Professional Development

Employee Referral Incentive Program

Wellness Program with Lifestyle Reimb.

FSA for Healthcare Expenses

DCFSA

Co-working Space Memberships

Employee-Led Resource Groups

Volunteer Time Off

Mileage Reimbursement for Work-Related

Job summary

The Refinery is a Los Angeles-based, award-winning entertainment advertising agency seeking an Account Manager. The role emphasizes client communication, proactive project management, and collaboration across Creative, Production, and Digital teams.

The ideal candidate thrives in a fast-paced, organized environment with eye for creative detail and a passion for client relationships. We offer a fully remote work model with competitive salary and comprehensive benefits, including vacation, 401K,

Qualifications

• 3+ years of creative agency account management experience.
• Experience coordinating multiple projects and teams.
• Strong client communication and organizational skills.
• Ability to work Pacific coast hours.

Responsibilities

• Manage day-to-day project coordination, including setup, scheduling, timelines, and tracking across project management systems.
• Serve as a partner Account Lead on small and high profile projects with Senior Account Executive, coordinating reviews and client communication.
• Translate client feedback into actionable direction for creative teams.
• Prepare comps and presentations for internal and client review with Creative Leads.
• Ensure brand guidelines and QC standards are followed for deliverables.
• Coordinate finishing workflows, asset gathering, and project close-out; update trackers.
• Monitor progress, flag issues, and coordinate with schedulers and production teams.

Skills

Account Management

Project Coordination

Cross-Team Collaboration

Pacific Coast Hours

Tools

Google Drive

Airtable

Server Access

Job description

The Refinery is an award-winning entertainment advertising agency in Los Angeles, CA. We work with all of the major studios producing social, digital, and print creative campaigns for theatrical, television & streamer clients.

We are looking for candidates who embody our core values. Refiners are talented, kind, client-focused, ego-free, and passionate. While we operate virtually, we’ve built a culture rooted in connection and care, where people genuinely support one another. We work hard to make sure everyone feels like part of the team.

Enough about us, here’s what we’re looking for:

We are seeking an Account Manager to help bring creative campaigns to life through strong client communication, thoughtful project management, and collaboration across teams. This role is ideal for someone organized, proactive, and comfortable managing multiple projects, with an eye for creative detail and an interest in building strong client relationships.

Responsibilities

Creative Services & Project Management

• Manage day-to-day project coordination, including setup, scheduling, timelines, and tracking across project management systems (Google Drive, server, Airtable)
• Serve as a partner Account Lead on small and high profile projects alongside a Senior Account Executive, coordinating creative reviews, and stepping in as point of contact for internal and client communication as needed
• Translate client feedback into clear, actionable direction for creative teams
• Partner with Creative Leads to prepare comp and concept presentations and decks for internal and client review
• Apply client-specific brand guidelines and QC standards, ensuring creative and final deliverables meet expectations
• Coordinate finishing workflows, asset gathering, client portal uploads, and project close-out, including archiving and updating internal project trackers
• Monitor project progress, flag potential issues, and coordinate with Schedulers. Photo, Production, Finishing, and other teams to keep work on track

Team & Resource Management

• Support creative scheduling and resourcing, including freelancer coordination, availability tracking, and workload planning
• Collaborate with Digital, Social, Creative, Production, and other teams to ensure smooth communication and asset handoffs
• Step in for team members during planned absences, helping manage client communication, attend external meetings, and ensure seamless project handoffs

Client Relationships & Collaboration

• Participate in client meetings and presentations alongside senior team members
• Keep Account and Creative Leads informed of project status, next steps, and challenges
• Contribute to team culture and process improvements that support collaboration and efficiency

Requirements

• Must have at last 3+ years of creative agency experience
• Experience in account management, project coordination, or a related role
• A professional and collaborative demeanor
• Ability to work Pacific coast hours

Salary Range

$73,000 - $95,000

The rate offered will depend on qualifications, years of relevant experience, and skillset. If your requirements fall outside the stated pay range, we still encourage you to apply.

Benefits

• Fully-Remote Agency
• Paid Vacation and Sick Leave
• 401K
• Dental, Vision, and Medical
• Life Insurance and AD&D Coverage
• Assistance with Ongoing Education and Professional Development
• Employee Referral Incentive Program
• Wellness Program with Lifestyle Reimbursement Options
• Flexible Spending Account (FSA) for Healthcare Expenses
• Dependent Care Flexible Spending Account (DCFSA)
• Access to Co-working Space Memberships
• Participation in Employee-Led Resource Groups
• Volunteer Time Off
• Mileage Reimbursement for Work-Related Travel