Account Manager (Entertainment Adveritsing)

The Refinery; Oregon; Hybrid; USD 73,000 - 95,000; Full time

Benefits offered by this job

Fully remote

Paid vacation

Sick leave

401K

Dental

Vision

Medical

Life Insurance

AD&D

Education assistance

Wellness program

FSA for healthcare

DCFSA

Co-working access

Employee groups

Volunteer time off

Mileage reimbursement

Job summary

The Refinery is seeking an Account Manager to drive creative campaigns with strong client communication, proactive project management, and collaboration across teams. This role suits an organized, proactive professional who can manage multiple projects while maintaining attention to creative detail and building lasting client relationships.

We operate virtually but maintain a culture of connection. Salary range $73,000 - $95,000 and full-time, remote with Pacific coast hours expectation.

Qualifications

• 3+ years of creative agency experience preferred.
• Experience in account management, project coordination, or a related role.
• Professional and collaborative demeanor.
• Ability to work Pacific coast hours.

Responsibilities

• Manage day-to-day project coordination and timelines.
• Serve as partner Account Lead on projects with Senior Account Executive.
• Translate client feedback into actionable direction for creative teams.
• Coordinate reviews, and ensure client communication is clear and timely.
• Apply brand guidelines and QC standards to deliverables.
• Monitor progress, flag issues, and coordinate with teams to keep work on track.
• Support scheduling and resource management across teams.

Skills

Account management

Project coordination

Client communication

Team collaboration

Tools

Google Drive

Airtable

Job description

The Refinery is an award-winning entertainment advertising agency in Los Angeles, CA. We work with all of the major studios producing social, digital, and print creative campaigns for theatrical, television & streamer clients.

We are looking for candidates who embody our core values. Refiners are talented, kind, client-focused, ego-free, and passionate. While we operate virtually, we’ve built a culture rooted in connection and care, where people genuinely support one another. We work hard to make sure everyone feels like part of the team.

Enough about us, here’s what we’re looking for: We are seeking an Account Manager to help bring creative campaigns to life through strong client communication, thoughtful project management, and collaboration across teams. This role is ideal for someone organized, proactive, and comfortable managing multiple projects, with an eye for creative detail and an interest in building strong client relationships.

Responsibilities

Creative Services & Project Management

• Manage day-to-day project coordination, including setup, scheduling, timelines, and tracking across project management systems (Google Drive, server, Airtable)
• Serve as a partner Account Lead on small and high profile projects alongside a Senior Account Executive, coordinating creative reviews, and stepping in as point of contact for internal and client communication as needed
• Translate client feedback into clear, actionable direction for creative teams
• Partner with Creative Leads to prepare comp and concept presentations and decks for internal and client review
• Apply client-specific brand guidelines and QC standards, ensuring creative and final deliverables meet expectations
• Coordinate finishing workflows, asset gathering, client portal uploads, and project close-out, including archiving and updating internal project trackers
• Monitor project progress, flag potential issues, and coordinate with Schedulers. Photo, Production, Finishing, and other teams to keep work on track

Team & Resource Management

• Support creative scheduling and resourcing, including freelancer coordination, availability tracking, and workload planning
• Collaborate with Digital, Social, Creative, Production, and other teams to ensure smooth communication and asset handoffs
• Step in for team members during planned absences, helping manage client communication, attend external meetings, and ensure seamless project handoffs

Client Relationships & Collaboration

• Participate in client meetings and presentations alongside senior team members
• Keep Account and Creative Leads informed of project status, next steps, and challenges
• Contribute to team culture and process improvements that support collaboration and efficiency

Requirements

• Must have at last 3+ years of creative agency experience
• Experience in account management, project coordination, or a related role
• A professional and collaborative demeanor
• Ability to work Pacific coast hours

Salary Range$73,000 - $95,000

The rate offered will depend on qualifications, years of relevant experience, and skillset. If your requirements fall outside the stated pay range, we still encourage you to apply.

Benefits

• Fully-Remote Agency
• Paid Vacation and Sick Leave
• 401K
• Dental, Vision, and Medical
• Life Insurance and AD&D Coverage
• Assistance with Ongoing Education and Professional Development
• Employee Referral Incentive Program
• Wellness Program with Lifestyle Reimbursement Options
• Flexible Spending Account (FSA) for Healthcare Expenses
• Dependent Care Flexible Spending Account (DCFSA)
• Access to Co-working Space Memberships
• Participation in Employee-Led Resource Groups
• Volunteer Time Off
• Mileage Reimbursement for Work-Related Travel