Creative Account Manager - Remote & Collaborative

The Refinery; Burbank (CA); Remote; USD 73,000 - 95,000; Full time

Benefits offered by this job

Fully-Remote Agency

Paid Vacation and Sick Leave

401K

Dental, Vision, and Medical

Life Insurance and AD&D Coverage

Education & Professional Development

Employee Referral Incentive Program

Wellness Program with Lifestyle Reimb.

FSA for Healthcare Expenses

DCFSA

Co-working Space Memberships

Employee-Led Resource Groups

Volunteer Time Off

Mileage Reimbursement for Work-Related

Job summary

The Refinery is a Los Angeles-based, award-winning entertainment advertising agency seeking an Account Manager. The role emphasizes client communication, proactive project management, and collaboration across Creative, Production, and Digital teams.

The ideal candidate thrives in a fast-paced, organized environment with eye for creative detail and a passion for client relationships. We offer a fully remote work model with competitive salary and comprehensive benefits, including vacation, 401K,

Qualifications

• 3+ years of creative agency account management experience.
• Experience coordinating multiple projects and teams.
• Strong client communication and organizational skills.
• Ability to work Pacific coast hours.

Responsibilities

• Manage day-to-day project coordination, including setup, scheduling, timelines, and tracking across project management systems.
• Serve as a partner Account Lead on small and high profile projects with Senior Account Executive, coordinating reviews and client communication.
• Translate client feedback into actionable direction for creative teams.
• Prepare comps and presentations for internal and client review with Creative Leads.
• Ensure brand guidelines and QC standards are followed for deliverables.
• Coordinate finishing workflows, asset gathering, and project close-out; update trackers.
• Monitor progress, flag issues, and coordinate with schedulers and production teams.

Skills

Account Management

Project Coordination

Cross-Team Collaboration

Pacific Coast Hours

Tools

Google Drive

Airtable

Server Access

Job description

The Refinery is a Los Angeles-based, award-winning entertainment advertising agency seeking an Account Manager. The role emphasizes client communication, proactive project management, and collaboration across Creative, Production, and Digital teams.

The ideal candidate thrives in a fast-paced, organized environment with eye for creative detail and a passion for client relationships. We offer a fully remote work model with competitive salary and comprehensive benefits, including vacation, 401K,