Account Manager, Energy & Freight Analytics – Growth

Vortexa Ltd; Houston, Northern (TX, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Stock options

Diverse workplace

Open culture

AI-driven technology

401k match

Health insurance

Dental & Vision

Volunteering policy

Job summary

Vortexa Ltd is seeking a proactive Account Manager to join our Houston-based commercial team. You will own expansion for a portfolio of clients, driving GRR and NRR, and act as the primary commercial contact across Sales, Customer Success, and Engineering partners to maximize value.

You are a self-starter with strong relationship skills, comfortable negotiating, and willing to travel to foster client relationships and market presence in a fast-paced scale-up environment.

Qualifications

• Proven track record in retaining and growing client accounts in a commercial environment.
• 3+ years of experience within a commercial role within the energy commodities and/or maritime industry (SaaS/DaaS/Commodity Data Analytics Sales a plus).
• Strong relationship building and relationship management skills.
• Excellent communication skills – verbal and written in English.
• Willingness to travel to foster strong client relationships and market presence.
• Experience using CRM systems.

Responsibilities

• Driving retention and growth within your book of business, meeting and exceeding expansion targets as well as renewals.
• Leading commercial discussions, including negotiations and upsell opportunities.
• Partnering with Sales, Product, Customer Success, Marketing, and Revenue Operations to develop account plans, map stakeholders, and identify growth opportunities.
• Understanding client goals and challenges, translating them into opportunities to deliver seamless client experiences.
• Building strong, collaborative relationships with decision-makers and influencers at client organisations.
• Using CRM and Customer Success tools to maintain accurate account data, forecast new opportunities and renewals including leveraging insights to mitigate risk and uncover expansion potential.
• Working with Revenue Operations and Finance to ensure accurate forecasting, and smooth contract execution.

Skills

Account management

Relationship building

Commercial negotiations

CRM systems

Client retention & growth

English communication

Travel willingness

Tools

CRM software

Job description

Vortexa Ltd is seeking a proactive Account Manager to join our Houston-based commercial team. You will own expansion for a portfolio of clients, driving GRR and NRR, and act as the primary commercial contact across Sales, Customer Success, and Engineering partners to maximize value.

You are a self-starter with strong relationship skills, comfortable negotiating, and willing to travel to foster client relationships and market presence in a fast-paced scale-up environment.