Account Manager, Digital Health - US

Hartmann Young; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

A leading company in telehealth is looking for a remote Account Manager. This role will focus on supporting independent physicians across the US, ensuring their engagement and success on the platform. The ideal candidate will have strong communication skills and several years of experience in account management, preferably in healthcare settings. If you are proactive and passionate about supporting mission-driven care, we would love to hear from you.

Qualifications

• 4+ years in account management, customer success, or provider relations.
• Experience with physicians or in a healthcare setting preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Serve as the main point of contact for registered physicians.
• Provide ongoing support ensuring smooth operations.
• Gather feedback to improve services.

Skills

Communication

Relationship-building

Organised

Proactive

Education

4+ years in account management

Experience in healthcare setting preferred

Job description

Direct message the job poster from Hartmann Young

Headhunter | Specialising in Diagnostics & Genomics | Connecting Top Talent across the Industry

We are partnering with a fast-growing telehealth company on a mission to support independent physicians across the US. This remote Account Manager role focuses on post-onboarding success, ensuring registered physicians are engaged, supported, and set up to thrive on the platform.

Responsibilities

• Serve as the main point of contact for registered physicians
• Provide ongoing support to ensure smooth operations and strong engagement
• Troubleshoot issues and coordinate with internal teams to resolve them quickly
• Monitor physician activity and proactively address gaps or challenges
• Gather feedback to improve services, communication, and workflows

Qualifications

• 4+ years in account management, customer success or provider relations
• Experience working with physicians or in a healthcare setting is preferred
• Strong communication and relationship-building skills
• Organised, proactive, and excited to support mission-driven care

This is a high-touch, relationship-focused role in a growing digital health company. If you’re passionate about helping providers succeed and enjoy being a trusted partner, we’d love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider, Strategy/Planning, and Management

• Industries

  Biotechnology Research, Hospitals and Health Care, and Medical Practices

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