Client Account Manager

Alpha Key Digital; United States; Remote; USD 50,000 - 85,000; Full time

Job summary

Alpha Key Digital, a leading digital marketing firm, is seeking a Digital Marketing Project Manager to spearhead client relationships and campaign coordination. This full-time role offers growth potential in a dynamic agency environment with a competitive salary and remote work flexibility. Candidates should have a Bachelor's degree in Marketing and a proven track record in digital marketing.

Benefits

401(k) plan available

Friday half-days

Performance bonus potential

Qualifications

• 3+ years of experience in digital marketing.
• Strong understanding of digital marketing channels.
• Proven track record in client management.

Responsibilities

• Oversee digital marketing campaigns across channels.
• Serve as main point of contact for clients.
• Conduct market research to identify growth opportunities.

Skills

Digital Marketing Channels

Client Management

Campaign Coordination

Analytical Skills

Relationship Building

Education

Bachelor's degree in Marketing

Master's degree (plus)

Tools

GSuite

SEMRush

Google Ads

Google Search Console

Meta

Canva

ClickUp

Job description

Direct message the job poster from Alpha Key Digital

Digital Marketing Project Manager | Operations Manager | Business Development | Marketing | Communications

Hi there! We're Alpha Key Digital! We're a dynamic and rapidly growing digital marketing firm that specializes in providing innovative and results-driven solutions for our clients. With a commitment to staying ahead of industry trends and utilizing cutting-edge technologies, we pride ourselves on delivering top-notch digital marketing services that drive business growth.

We're looking for someone to join our mission to provide world-class digital marketing solutions while building meaningful relationships with amazing clients. This is a full-time opportunity that begins with a 90-day probationary period as a freelance contractor to ensure mutual fit before transitioning to permanent employment. We are passionate about what we do, we're committed to driving business growth for our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too!

You Might Be a Great Fit For This Position if You Have...

The Foundation

• Bachelor's degree in Marketing, Business, Communications, or related field (Master's degree is a plus, but your passion matters more!)
• 3+ years of proven experience in digital marketing with focus on client management and campaign coordination
• A track record of building strong relationships and making clients feel like rockstars

The Skills That Make You Shine (We love well-rounded people, and experience in these areas will help get your career off to a running start):

• Strong understanding of digital marketing channels (SEO, PPC, social media, email marketing, content marketing)
• Experience with GSuite and common MarTech tools like SEMRush, Google Ads, Google Search Console, Meta, Canva
• ClickUp experience (or willingness to become a project management ninja!)
• Analytical superpowers with experience in performance reporting
• Experience working with contractors and external service providers
• Agency environment experience (you know the hustle!)

You're a Relationship Builder - You genuinely care about people and love helping clients succeed

You're Results-Driven - Data excites you, and you love turning insights into action

You Have a Growth Mindset - You're always learning, always improving, always curious

You Pursue Excellence - Good enough isn't good enough for you - you deliver platinum-level work

You're Empathetic - You can stand in others' shoes and make decisions that benefit everyone

You're Resourceful - When there's a challenge, you find a way. No excuses, just solutions

You're Agile - You thrive in a lean, fast-moving environment and love wearing multiple hats

You're Transparent - You believe in honest communication and comprehensive reporting

You Think Strategically - You treat marketing like chess, always thinking three steps ahead

If these sound like you, then we want to hear from you! We are committed to growing 1% better every day, and we believe working at Alpha Key Digital could quite possibly make your career 100% better! This opportunity starts with a 90-day probationary period as a freelance contractor, allowing both of us to ensure we're the perfect match before transitioning to permanent employment.

Our Core Values (The Heart of Who We Are)

Integrity - A house divided will not stand. Know who you are, communicate effectively, and always do the right thing.

Results Driven - We focus on client success, period.

Growth Mindset - Continuous improvement and education. Stay curious, keep growing!

Excellence - We deliver platinum-level services. No corners cut, no work compromised.

Empathy - Stand in others' shoes. Be responsive, not reactive.

Charity - Always do for others and let others do for you. Give back to the community.

Resourcefulness - Find a way to get it done. Ask for help, but have confidence you can solve anything.

Agility - Stay lean, evolve quickly, deliver efficiently.

Transparency - From billing to reporting, we provide a comprehensive view of everything.

Strategic Thinking - Marketing is chess. Anticipate trends and client needs before they know them.

In This Role, You'll Get To... Be a Client Superhero

• Serve as the main point of contact for your portfolio of amazing clients
• Collaborate with clients to understand their dreams and develop strategies to achieve them
• Build relationships so strong that clients become raving fans of Alpha Key Digital

Master Campaign Coordination

• Oversee end-to-end coordination of digital marketing campaigns across all channels
• Work with our incredible contractor network and internal team to deliver exceptional results
• Monitor performance like a hawk and make data-driven recommendations that wow clients

Drive Strategic Growth

• Conduct market research and competitor analysis to uncover golden opportunities
• Create and present strategic plans that make clients excited about their future
• Identify opportunities for account growth and additional services

Become a Reporting Rockstar

• Generate comprehensive reports that tell compelling stories with data
• Provide regular updates that keep clients informed and excited about their progress
• Turn analytics into actionable insights that drive real business growth

Collaborate with Amazing People

• Work closely with our operations team and expanding contractor network
• Foster collaborative relationships that spark innovative ideas
• Participate in process improvements that make everyone's work more efficient and fun

A Typical 'Day in the Life' Might Look Like:

25% - Having meaningful conversations with clients and building relationships

20% - Coordinating with contractors and internal team to execute brilliant campaigns

15% - Analyzing data and identifying opportunities to blow clients' minds

15% - Creating reports that showcase amazing results

10% - Conducting research and competitive analysis

10% - Strategic planning and presenting recommendations

5% - Process improvements and team collaboration

100% - Pursuing your personal best while delivering real-world impact for our clients!

What You'll Get From Us! Competitive Compensation & Benefits

• Full-time salary: $65k + up to 10% performance bonus (upon successful completion of 90-day probationary period)
• Competitive freelance rate during 90-day probationary period
• 401(k) plan available upon full-time conversion
• 100% Remote work - work from anywhere!
• Friday half-days - our work week ends at noon on Fridays!

Be Part of Our Explosive Growth Story

• We doubled our business in the last year and the momentum is only accelerating!
• You're joining at the perfect time to ride the wave of our expansion
• You're in the driver's seat of your career trajectory - we grow as you grow
• Potential to lead our accounts team as we expand our internal team
• Senior management track - be part of shaping the future of Alpha Key Digital
• Monthly mentorship calls with leadership to discuss your potential and goals
• We identify what excites you and create opportunities to do more of it
• Supportive leadership committed to helping you achieve your professional dreams
• Clear advancement opportunities as we continue expanding our team
• Direct mentorship from agency owners who want to see you succeed

Culture & Environment That Actually Matters

• Work directly with leadership where your voice is heard and valued
• Collaborative, values-driven team that genuinely lives our core values
• Lean, agile environment where your contributions make a real difference
• Access to cutting-edge technologies and innovative strategies
• Be part of a team that's building something special together

Meaningful Work With Real Impact

• Help clients achieve their business dreams and see tangible results
• Work on diverse projects across multiple industries and challenges
• Direct impact on real businesses and their success stories
• Be part of client transformations that change their entire trajectory
• Professional fulfillment knowing your work drives genuine business growth

Success Metrics (How We'll Celebrate Your Wins!)

30 Days: You're fully integrated and already making clients smile

60 Days: You're independently managing relationships and coordinating campaigns like a pro

90 Days: You've proven you're the perfect fit and are ready to transition to full-time employee status!

Beyond: You're leading client relationships and driving agency growth as a permanent team member!

How to Apply (This Part is Important!) This posting will be closed as soon as we find the perfect match, so don't wait - apply now!

To apply, send a 2-4 minute video about yourself and why you're the perfect fit for this role to:

Subject Line: "Digital Marketing Account Manager Application" (so we know you actually read this!)

We Value Your Time! We know job searching can be stressful, so we're committed to:

• Prompt responses to all submissions - you'll hear from us quickly
• Clear communication throughout the entire process
• Realistic timeline expectations - the full process from application to final decision typically takes 4-6 weeks

If we think you're amazing (and we probably will!), you'll be asked to send us your resume and join us for video interviews where we can get to know each other better.

Ready to Join Our Mission? Join our team at Alpha Key Digital and play a pivotal role in driving client relationships and digital marketing initiatives to new heights! We offer a collaborative and growth-oriented work environment where your skills and creativity will make a significant impact.

Apply today and be part of our exciting journey!

This role is perfect for someone looking to join a dynamic agency as a permanent team member while making a meaningful impact on client success and business growth. The 90-day probationary period ensures we're both confident in the fit before committing to a long-term partnership. Come be part of something special!

Alpha Key Digital is committed to providing an inclusive environment where all people are supported, respected, and encouraged to excel. We believe in empowering our team to achieve their personal best and provide equal opportunity regardless of background.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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