Account Manager- Datacom

Molex; Fremont (CA); On-site; USD 130,000 - 180,000; Full time

Job summary

Molex is seeking an Account Manager with server or switch system experience to support strategic enterprise customers in the data center market. You will join a team delivering advanced Datacom and Datacenter solutions to meet customers' toughest challenges.

In this highly visible sales role, you will provide on-field support, design-win execution, and ongoing collaboration with Quality and Development teams to resolve complex issues and drive revenue growth.

Qualifications

• Bachelor’s degree in mechanical/manufacturing engineering or equivalent.
• At least 5 years of related R&D experience on Server or Switch products.
• Experience with fiber optic connectors is a plus.

Responsibilities

• Provide on-field support to design win key projects and grow business with key customers.
• Support new parts qualification by customers and resolve specification gaps.
• Resolve complex mechanical application problems to meet customer needs.
• Coordinate with Quality and Development teams for failure analysis and resource allocation.

Skills

R&D experience

Server/Switch knowledge

Agile mindset

Independent work

Education

Bachelor’s degree in mechanical/manufacturing engineering

Tools

Salesforce

Job description

Molex is seeking an Account Manager who has experience workingon server or switch systemto supportstrategic leading enterprise customer in the data center market. At Molex we are leading the industry, with our advanced Datacomand Datacentersolutions to solve our customers’ toughest challenges. In this highly visible sales position, you will join a team of professionals who are passionate about delivering the best products in the world to the market.

What You Will Do

On field support key customer to design win key project and grow business by professional application service.

• Provide optimal interconnection solution according to customer's application scenarios and customized concept proposal in time according to customer's expectations
• Support new parts qualification by the customers. Figure out different conditions behind the specs between customers and Molex. The goal is to pass the qualification
• Resolve complex mechanical application related technical problems to meet customer needs
• Support failure analysis, especially for new win projects. Collect all related factors on-site, coordinate with the Quality and Development team, allocate all resources to solve the failure

Keep close communications with key customers and feedback VOC to internal product marketing and design team.

• Take notes to document external customer and internal meetings capturing technical specs, key take aways, action items and next steps. Publish to internal Molex and follow up to ensure completion and closure-For both technical and commercial items
• Keep eyes on market trends, participate the market competition analysis
• Develop/seek new or advanced technologies in mechanical application support capabilities
• Disseminate/share customer information to Sales and Marketing team
• Build and maintain good relationship/trust with key engineers of customer
• Develop and advance relationships vertically and horizontally within the customer at all levels, “C” and below to capture the account 360 degrees
• Other duties as assigned by Management
• Engage with customers to achieve or surpass assigned revenue targets as well as assigned demand creation pipeline goals. Track and document these actions and results in our Customer Relationship Management tool (Salesforce).
• Find desirable revenue opportunities and present to Business Units for necessary support.
• Track and coordinate demand creation business transitioned to other parts of the world to assure Molex captures this business.
• Ongoing development of personal expertise is critical to success in this role.
• Become an expert in understanding this customer’s individual strategic business plans.

Who You Are (Basic Qualifications)

• Bachelor’s degree in mechanical/manufacturing engineering or equivalent
• At least5years of relatedR&Dexperienceon Server or Switch productfor a degree holder

What Will Put You Ahead

Experience with fiber optic connectors

• Experience ofapplication onconnector and cable assembly.
• Knowledge ofserver or switch hardware/architecture
• Agile, problem-solving mind-set
• A self-driven and well-organized person with a high initiative and the ability to work independently.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

For this role, we anticipate paying $130,000 - $180,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).