Account Manager - Dallas

DTK inc; Dallas, Northern (TX, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

DTK Facility Services is seeking an Account Manager/Route Manager to oversee janitorial services for multiple locations, ensuring client satisfaction, staff supervision, and on-time delivery within budget and quality standards.

In this role, you will manage budgeting, scheduling, and resource optimization across office buildings, schools, medical facilities, or commercial spaces in the Dallas area, coordinating with clients to address issues promptly and maintain service excellence.

Qualifications

• Minimum 2 years of experience in janitorial services or facilities management, with 1–3 years in a supervisory role.
• Valid state driver’s license and reliable transportation.
• Fluent in English; bilingual in Spanish strongly preferred.
• Strong communication, organization, and multitasking abilities.
• Knowledge of cleaning methods, equipment, and safety protocols.
• Able to work across offices, schools, medical facilities, or commercial spaces.

Responsibilities

• Lead a team and manage resources to ensure service delivery.
• Maintain client relations and effective communication.
• Ensure quality assurance and regulatory/compliance standards.
• Oversee budgeting and cost control for services.
• Schedule and optimize resources across locations.

Skills

Bilingual English/Spanish

Supervisory experience

Communication skills

Organizational skills

Problem-solving

Multitasking

Valid driver’s license

Cleaning methods knowledge

Safety protocols knowledge

Client relations

Job description

Account managers are responsible for overseeing the successful execution of janitorial services for multiple locations. You will ensure client satisfaction and maintain operational efficiency. Route managers ensure that all cleaning services are delivered on time, at the required quality standards, and within budget. You will supervise the janitorial staff, manage supplies and equipment, and work closely with clients to ensure their needs are met and any issues are resolved promptly.

Key Responsibilities as a Route Manager include:

• Team leadership & resource management.
• Client relations & communication.
• Quality assurance & compliance.
• Budgeting & cost control.
• Scheduling & resource optimization.

What We’re Looking For:

• English/ Spanish bilingual strongly preferred.
• Minimum 2 years of experience in janitorial services or facilities management, with at least 1-3 years in a supervisory role.
• Valid state driver’s license and personal transportation.
• Excellent communication and interpersonal skills.
• Good organizational skills, strong problem-solving abilities, and the ability to manage multiple tasks simultaneously.
• Knowledge of cleaning methods, equipment, and safety protocols.
• Ability to assess service quality and implement corrective actions when needed.
• Work may take place in office buildings, schools, medical facilities, or commercial spaces.

About DTK Facility Services:

DTK Facility Services is a Texas-based commercial facility services company. DTK was started in 1996 in Houston, Texas to provide janitorial solutions for customers, and the company has been focused on cleaning with a higher purpose since the beginning. Today, the company services over 27 million square feet across 650 locations each day through the dedicated work of their 1,600+ team members.

Our mission is honor God by enhancing facilities and blessing others.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Requirements

• Working supervisor role, organized with previous supervisory experience