Account Manager - Dallas

DTK Janitorial & Landscaping; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

DTK Facility Services is a Texas-based commercial facility services company, started in 1996 in Houston. We seek an Account Manager/Route Manager to oversee janitorial services across multiple locations and ensure client satisfaction, quality, and budget adherence.

You will supervise staff, coordinate schedules, and partner with clients to resolve issues promptly. Ideal candidates bring bilingual English/Spanish, at least 2 years in janitorial or facilities management, a valid driver's license,

Qualifications

• Minimum 2 years of experience in janitorial services or facilities management.
• Bilingual English/Spanish strongly preferred.
• Valid state driver’s license and reliable transportation.
• Excellent communication and interpersonal skills.
• Good organizational skills and ability to multitask.
• Knowledge of cleaning methods, equipment and safety protocols.

Responsibilities

• Oversee successful execution of janitorial services for multiple locations.
• Ensure client satisfaction, on-time delivery, quality standards, and budget within scope.
• Supervise janitorial staff, manage supplies and equipment.
• Collaborate with clients to address needs and resolve issues promptly.

Skills

Bilingual English/Spanish

Janitorial/services/facilities mgmt

Valid driver’s license

Excellent communication

Organizational skills

Cleaning methods & safety

Multitasking

Job description

Account managers

are responsible for overseeing the successful execution of janitorial services for multiple locations. You will ensure client satisfaction and maintain operational efficiency. Route managers ensure that all cleaning services are delivered on time, at the required quality standards, and within budget. You will supervise the janitorial staff, manage supplies and equipment, and work closely with clients to ensure their needs are met and any issues are resolved promptly.

Key Responsibilities As a Route Manager Include

• Team leadership & resource management.
• Client relations & communication.
• Quality assurance & compliance.
• Budgeting & cost control.
• Scheduling & resource optimization.
• Risk management & problem solving.

What We're Looking For

• English/ Spanish bilingual strongly preferred.
• Minimum 2 years of experience in janitorial services or facilities management, with at least 1-3 years in a supervisory role.
• Valid state driver's license and personal transportation.
• Excellent communication and interpersonal skills.
• Good organizational skills, strong problem-solving abilities, and the ability to manage multiple tasks simultaneously.
• Knowledge of cleaning methods, equipment, and safety protocols.
• Ability to assess service quality and implement corrective actions when needed.

Work Environment

• Work may take place in office buildings, schools, medical facilities, or commercial spaces.
• May require evening, weekend, or holiday shifts depending on location needs.

About DTK Facility Services

DTK Facility Services is a Texas-based commercial facility services company. DTK was started in 1996 in Houston, Texas to provide janitorial solutions for customers, and the company has been focused on cleaning with a higher purpose since the beginning. Today, the company services over 27 million square feet across 650 locations each day through the dedicated work of their 1,600+ team members.

Our mission is honor God by enhancing facilities and blessing others.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Requirements

• Working supervisor role, organized with previous supervisory experience
• Bilingual is a must
• Valid driver's license
• Available to work weekends
• Experience in floor care preferred