Account Manager/Cook

Pioneer Human Services; Bellingham (WA); On-site; USD 32,000 - 41,000; Full time

Job summary

Pioneer Human Services is seeking a Food Service Account Manager/Cook to deliver meals to CFS customers and prepare dishes from scratch. You will follow exact recipes, ensure portion control, and maintain strict food safety practices.

This role requires a high school diploma or GED, a WA Food Handler’s Permit, and a valid WA driver license. Strong English communication and time management are essential for handling multiple deliveries and customer expectations.

Qualifications

• High school diploma or GED required or equivalent.
• WA state Food Handler’s Permit required.
• 2+ years in food service account management or restaurant management.
• Valid WA driver license and ability to lift up to 50 lbs.

Responsibilities

• Deliver and fulfill orders to CFS customers with 100% accuracy.
• Prepare meals from scratch following exact recipes and safety guidelines.
• Label, weigh, portion and stage products for customer orders.
• Represent Pioneer and deliver exceptional customer service on every call.

Skills

English communication

Customer service

Time management

Multitasking

Education

High school diploma or GED

WA Food Handler’s Permit

Tools

Delivery routing knowledge

Job description

Description

WED - SUN 6:00AM -2:30PM

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Food Service Account Manager/Cook with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission

We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Compensation/Benefits

New hires for this position typically start between $23.54 and $29.42 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

• Retirement plan: Pioneer contributes 3.5% of an employees' annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
• Employee recognition programs: gift cards, additional time off, weekend getaways and more.
• Public transportation discount.
• Employee assistance program (EAP).

Join Pioneer and be part of a team that values and invests in you.

What you’ll do

The Food Service Account Manager/Cook serves a dual role in that they are responsible for fulfilling and completing deliveries to CFS customers. They are responsible to prepare meals from scratch following exact recipes and specifications using a variety of cooking methods while following all food safety guidelines and procedures. They are responsible for filling customer orders to 100% through proper measurements, portion control, product labeling and staging methods. They are responsible for representing CFS in a positive manner while ensuring that CFS customers are receiving the highest level of customer service.

What you’ll bring

• Must have a high school diploma or GED and possess a valid WA state Food handler’s card.
• At least 2 years’ experience in food service account management or restaurant management.
• At least 6 months experience as a delivery driver (any type) and have some knowledge of the area of service.
• Ability to comprehend local maps and directions
• Hands on experience in sales and an ability to deliver an excellent customer experience.
• Experience in developing positive relationships and handling customers’ needs.
• Must be able to communicate clearly in English.
• Willingness to adhere to assigned routes, schedules, safety procedures and transportation laws.
• Must possess a valid driver license and qualify as a PHS Approved Driver.
• Must be able to lift up to 50lbs on a regular basis.
• Must be able to effectively multi-task
• Must have excellent time management skills
• Minimum 1-year high volume commercial cooking
• Must be able to accurately follow and scale recipes
• Must have excellent knife skills
• Must understand food service terminology
• Must have a valid WA state Food Handler’s Permit.
• Must be able to read and write English.
• Must be able to effectively communicate with customers and co-workers.

Preferably you’ll bring

• Some experience working in a commercial kitchen environment
• Culinary school experience preferred

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.