Account Manager (Contract to Hire)

Optimism BH; San Francisco (CA); Hybrid; USD 62,000 - 77,000; Full time

Job summary

Optimism BH in San Francisco is seeking an Account Manager who thrives in a fast‑paced, collaborative environment. In this role you will manage day‑to‑day social content planning, coordinate with the social media manager, content creator, and junior producer, and help drive campaigns from concept to delivery.

You will nurture client relationships, oversee budgets and timelines, and contribute to new business pitches.

Qualifications

• This role requires Bay Area familiarity and willingness to work in our San Francisco office three days a week.
• Experience in account management, preferably in a creative or advertising environment.
• Experience leading social media projects and campaigns from start to finish.
• Strong organizational skills and attention to detail.

Responsibilities

• Client & Team Coordination
• Build trust through proactive, responsive, and detail‑oriented communication
• Anticipate needs, uncover valuable insights, and advocate for client and team success
• Prepare materials for presentations and reviews, ensuring smooth communication between clients and internal teams
• Provide strategic POVs and advocate for the team, the work, and the client by fostering collaboration, support, and alignment on goals
• Help sell creative solutions that drive long‑term client success
• Project Management
• Manage status documents, project trackers, and detailed follow‑up notes with efficiency and clarity
• Oversee content calendar, social strategy decks, rollout plans, etc.
• Support production workflows to ensure timely, high‑quality deliverables
• Provide actionable feedback to both clients and internal teams to keep projects on track
• Research & Reporting
• Conduct competitive research and deliver insights to inform strategy and creative briefs
• Partner with the strategy team to create briefs and decks, using research to inspire creativity and strengthen expertise
• Budget & Timeline Oversight
• Oversee budgets and timelines, ensuring projects stay within scope and resources are used effectively

Skills

Account management

Social media

Project management

Client relations

Communication

Budget management

Leadership

Collaboration

Attention to detail

Strategic thinking

Job description

Optimism BH is seeking a proactive, detail-oriented, and resourceful Account Manager with a strong passion for helping drive fame for brands on social. In this role, you’ll play a pivotal part in driving ongoing organic social creative and production forward—partnering closely with clients and internal teams to concept, create, and deliver best-in‑class social content that builds community, drives engagement, and amplifies the brand’s voice across channels.

As the Account Manager , you’ll:

• Manage day-to-day social content planning, micro‑campaign productions, and ongoing brand partnership workstreams
• Partner with social media manager, content creator, and junior producer to bring proactive social ideas to clients and produce real‑time reactive content
• Collaborate with creative and strategy teams to develop recommendations that align with brand objectives
• Oversee ongoing community management, content calendars, and performance reporting

Beyond leading social strategic and creative development, you’ll also contribute to broader agency initiatives — helping set the course for other brands in the building, and supporting new business pitches and integrated campaigns.

The ideal candidate thrives in a fast‑paced, collaborative environment and knows how to balance big‑picture thinking with flawless execution. You’re a natural relationship builder, a clear communicator, and an encouraging leader who loves seeing creative ideas come to life.

If you’re energized by connecting brands with culture, inspired by creativity, and excited to grow alongside some incredible brands, we’d love to connect.

Qualifications

This is you now:

• Bay Area local, willing to work in our San Francisco office three days a week (Tuesday, Wednesday, Thursday) with work from home days Monday and Friday
• Up to 5 years of experience in account management, preferably in a creative or advertising agency
• Experience working in social media and leading social media projects
• Experience working with a team to lead campaigns start to finish in
• Exceptional organizational skills and attention to detail
• Strong interpersonal and communication skills, with a focus on proactive leadership and collaborative problem‑solving
• Passionate about building brand momentum, inspiring creativity, and delivering measurable effectiveness
• Proficiency in project management and financial stewardship and ability to manage budgets, timelines, and resources effectively

Role Responsibilities

This is you at Optimism BH:

• Client & Team Coordination
• Build trust through proactive, responsive, and detail‑oriented communication
• Anticipate needs, uncover valuable insights, and advocate for both client and team success
• Prepare materials for presentations and reviews, ensuring smooth communication between clients and internal teams
• Provide strategic POVs and advocate for the team, the work, and the client by fostering collaboration, support, and alignment on goals
• Help sell creative solutions that drive long‑term client success
• Project Management
• Manage status documents, project trackers, and detailed follow‑up notes with efficiency and clarity
• Oversee content calendar, social strategy decks, rollout plans, etc.
• Support production workflows to ensure timely, high‑quality deliverables
• Provide actionable feedback to both clients and internal teams to keep projects on track
• Research & Reporting
• Conduct competitive research and deliver insights to inform strategy and creative briefs
• Partner with the strategy team to create briefs and decks, using research to inspire creativity and strengthen expertise
• Budget & Timeline Oversight
• Oversee budgets and timelines, ensuring projects stay within scope and resources are used effectively

Who We Are

Optimism BH is a modern marketing company built to create momentum. We design ideas people choose — ideas that build belief, earn attention, and convert cultural energy into growth. Formerly Barrett Hofherr, the agency is headquartered in San Francisco and partners with brands and organizations across categories to move faster and grow smarter. For more information, visit optimismbh.com.

Location

Optimism BH is a hybrid workplace. We are in our San Francisco Office Tues‑Thurs with WFH days Mon/Fri. Team members must live and work in the United States* (*territories excluded), and have access to reliable, high‑speed internet.

Salary and Benefits

• Salary Range: $45/hr to $56/hr
• This job is a contract to hire role, and has the potential to be converted into a full‑time role.

Other Requirements

Currently legally authorized to work in the United States on a full‑time basis.

Optimism BH is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.