Account Manager, Commercial Lines (Dental) — Growth

Hub International; Midlothian (VA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) Savings Plan

Flexible Work Arrangements

Paid Time Off

Job summary

HUB International is seeking an Account Manager to join our Commercial Lines team in Midlothian, VA. This role focuses on insuring dental practices along with broader commercial lines coverage, requiring client relationship management, coverage evaluation, and proactive communication with carriers.

You will review accounts, provide recommendations, and develop new business while leveraging HUB's tools and resources.

Qualifications

• Two years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• High School diploma or equivalent; AA and/or college degree preferred.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Proficiency with Microsoft Office and agency management systems.
• Mastery of virtual technology, including meetings and screen sharing.

Responsibilities

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Acquire understanding of clients’ insurance objectives and compare insurance plans for suitability.
• Develop and maintain relationships with clients to ensure service needs are met.
• Stay abreast of changes in the insurance industry and external conditions impacting clients.
• Make recommendations to clients in response to changes, with or without manager approval.
• Act as liaison between clients and insurance carriers to resolve service issues.
• May negotiate with underwriters and carriers.
• Troubleshoot claims and billing issues.
• Develop new business from existing accounts and assigned leads; contribute to production goals.
• Gather information from clients and prepare applications for Marketing Department.
• Prepare client proposals based on needs, rates, and coverages.
• Prepare transactions for assigned accounts (applications, COIs, invoices, forms).
• Document conversations and update HUB systems; maintain data accuracy.

Skills

Commercial lines knowledge

Customer service

Communication

Office software

Teamwork

Education

High School diploma or equivalent

AA/college degree preferred

Tools

Agency management systems

Job description

HUB International is seeking an Account Manager to join our Commercial Lines team in Midlothian, VA. This role focuses on insuring dental practices along with broader commercial lines coverage, requiring client relationship management, coverage evaluation, and proactive communication with carriers.

You will review accounts, provide recommendations, and develop new business while leveraging HUB's tools and resources.