Account Manager, Commercial Insurance - Potential for Hybrid Work

50160 Hub International Mid-Atlantic Inc.; Midlothian (VA); Presencial; USD 60.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision coverage

401(k) Savings Plan

Flexible Work Arrangements

Paid Time Off

Descripción de la vacante

HUB International is seeking an Account Manager to join our Commercial Lines team in Midlothian, VA. This role focuses on insuring dental practices along with broader commercial lines coverage, requiring client relationship management, coverage evaluation, and proactive communication with carriers.

You will review accounts, provide recommendations, and develop new business while leveraging HUB's tools and resources.

Formación

• Two years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• High School diploma or equivalent; AA and/or college degree preferred.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Proficiency with Microsoft Office and agency management systems.
• Mastery of virtual technology, including meetings and screen sharing.

Responsabilidades

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Acquire understanding of clients’ insurance objectives and compare insurance plans for suitability.
• Develop and maintain relationships with clients to ensure service needs are met.
• Stay abreast of changes in the insurance industry and external conditions impacting clients.
• Make recommendations to clients in response to changes, with or without manager approval.
• Act as liaison between clients and insurance carriers to resolve service issues.
• May negotiate with underwriters and carriers.
• Troubleshoot claims and billing issues.
• Develop new business from existing accounts and assigned leads; contribute to production goals.
• Gather information from clients and prepare applications for Marketing Department.
• Prepare client proposals based on needs, rates, and coverages.
• Prepare transactions for assigned accounts (applications, COIs, invoices, forms).
• Document conversations and update HUB systems; maintain data accuracy.

Conocimientos

Commercial lines knowledge

Customer service

Communication

Office software

Teamwork

Educación

High School diploma or equivalent

AA/college degree preferred

Herramientas

Agency management systems

Descripción del empleo

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you.

We currently have an opportunity for an Account Manager to join our Commercial Lines team in our Midlothian, VA office. This office is a fast paced niche-based division that primarily focuses on insuring dental practices. Insurance products include dental malpractice/professional liability, businessowner policies, workers compensation, cyber liability & data breach coverage, employment practices liability insurance, and other dental management coverages.

Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company.

Job Responsibilities

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.
• Develop and maintain relationships with clients to ensure that all service needs are met.
• Stays abreast of changes in the insurance industry and other external conditions that may impact their clients.
• Makes appropriate recommendations to clients in response to those changes independent of manager approval.
• Acts as liaison between clients and insurance carriers to resolve service issues.
• May also negotiate with underwriters and carriers.
• Troubleshoots claims and billing issues.
• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
• Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
• Prepare client proposals based on client’s needs, rates, and coverages.
• Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
• Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.
• Maintain the accuracy of data in the agency management system.
• May handle collections of premiums due.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Other responsibilities as assigned by Manager.

Qualifications

• Two years of commercial lines insurance experience.
• Thorough knowledge of commercial lines coverages and markets.
• Property and Casualty Insurance license.
• High School diploma or equivalent; AA and/or college degree preferred.
• Excellent oral and written communications skills.
• Superior customer service and problem-solving skills.
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
• Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
• Ability to work in a team environment.
• High level attention to detail is essential.
• Excellent organizational, interpersonal, and communication skills.

What We Offer You

At HUB International, we're invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work-life balance, we've got you covered. We believe in continuous learning and career momentum. Whether you're just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you thrive. When you grow, we grow! Benefits you may enjoy working at HUB International Mid-Atlantic, Inc: Medical, Dental, Vision and Prescription Drug Coverage Health Plan Reimbursement Program Health Savings Account (HSA) 401(k) Savings Plan Employee Assistance Program (EAP) Comprehensive Wellness Program Flexible Spending Accounts (FSAs) Life and Disability Plans Long-Term Care Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more! Low-Cost Loan Program and Student Loan Resources Vacation, Holiday, Sick, and Personal Time Off Comprehensive Onboarding Continuing Education Flexible Work Arrangements Dress for Your Day Dress-Code Culture & Belonging Employee Networks: At HUB, inclusion isn't just a core value - it's a shared commitment.

Culture & Belonging Employee Networks

At HUB, inclusion isn't just a core value - it's a shared commitment. We're building a workplace where every voice is heard, every person is respected, and everyone can show up as their authentic self. One of the easiest ways to get involved is by joining one of our Culture & Belonging Employee Networks - communities where connection, support, and impact come to life. Currently we have the following networks: HUB Women Network, HUB Black Inclusion Network, Asian Pacific Islander Network, Hispanic Network, HUB Young Professional Enrichment (HYPE), Indigenous Network, Pride Network, Military Veterans/Military Spouses & Families Network. Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy: Talent - the attraction, recruitment, and hiring of the best diverse talent; Culture - creating a culture of Inclusion and Belonging; and Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.