Account Manager, Commercial Insurance - Remote Eligible

Insurance Office Of America, Inc.; San Dimas (CA); A distancia; USD 75.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary with bonus

Company-paid health insurance

401K with employer match

Professional growth and career options

Descripción de la vacante

Insurance Office Of America, Inc. in California is seeking an Account Manager for Commercial Lines who will manage an assigned book, retain clients, and support new business.

The role requires an active P&C license, ability to work Pacific Time hours, and a focus on service excellence, policy administration, billing, and renewals.

IOA offers competitive salaries, bonus potential, health insurance, retirement plan, and strong career growth in a collaborative team.

Formación

• Active P&C license is required.
• Ability to work Pacific Time Zone hours: M-F 8am–5pm.
• 3+ years of account management experience or 5+ years in the insurance industry.
• Proficiency in MS Office with strong communication and organizational skills.

Responsabilidades

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent communication with the account team regarding workload and issues.
• Deliver proactive service and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve performance.
• Demonstrate integrity and leadership.

Conocimientos

Analytical skills

Problem-solving

Decision making

Customer service

Communication

Multitasking

Organizational skills

Educación

High School Diploma

Herramientas

MS Office

Descripción del empleo

Insurance Office Of America, Inc. in California is seeking an Account Manager for Commercial Lines who will manage an assigned book, retain clients, and support new business.

The role requires an active P&C license, ability to work Pacific Time hours, and a focus on service excellence, policy administration, billing, and renewals.

IOA offers competitive salaries, bonus potential, health insurance, retirement plan, and strong career growth in a collaborative team.