Account Manager - Business Services

Rowan-Cabarrus Community College; Granite Quarry (NC); On-site; USD 63,000 - 69,000; Full time

Job summary

Rowan-Cabarrus Community College seeks an Account Manager for Business Services to act as the primary liaison between RCCC and local business/industry, facilitating contract training and open enrollment offerings for corporate and continuing education.

The role involves identifying client needs, delivering solutions, and collaborating with internal teams to develop programs that align with market trends and client objectives.

Qualifications

• Bachelor’s degree in a related field and two years of related experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Manage corporate contract training for business, industry, municipalities, and government agencies.
• Coordinate cross-functional responsibilities with NC Manufacturing Institute, BioWork & Aseptic Manufacturing, Supply Chain & Logistics.
• Monitor and participate in day-to-day business development activities and services; ensure offerings meet client needs.
• Supervise employees or contractors as needed, including assigning work, evaluations, and training.
• Evaluate services and instructors; monitor budgets; coordinate contract services; develop trainings.

Skills

Sales experience

Communication

Marketing skills

Client relationships

Education

Bachelor’s degree in related field

Job description

Posting Number::

Regular_0091639

Position Title::

Account Manager - Business Services

Classification Title:

Program Coordinator

Min Salary:

$62,988.68

Max Salary:

$69,196.36

Salary Type:

Annual

FLSA:

E = Exempt

Position Summary::

The Account Manager with the Business Services Team will act as a contact between Rowan-Cabarrus Community College (RCCC) and local business/industry to facilitate and collaborate all services offerings provided by the college. Primarily, this will be business development and sales of contract training and/or open enrollment offerings for corporate and continuing education. The account manager will attempt to identify and understand the client’s needs and provide solutions. Individuals will evaluate and adapt new strategies to keep up with current business trends. Account managers may work on client projects individually or through collaboration with internal associates.

Required Education/Experience::

• Bachelor’s degree in field related to area of assignment and two (2) years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Education/Experience/Skills::

• Existing business and industry contacts in Rowan and Cabarrus Counties as well as sales experience which includes cold calling.
• Knowledge of contract training in the continuing education setting would be beneficial.

Other Knowledge, Skills and Abilities::

An Account Manager must be inventive, flexible, and adaptable, being able to manage multiple projects at once and at times, in a fast paced environment. In addition, they must be inventive and resourceful, have strong marketing skills and have a good technical background with regard to previous and current business and industry trends. He/she must also be target oriented, a team player, schematic, enthusiastic, and ambitious; a good problem solver; computer literate; an effective communicator; well organized and capable of drawing relevant insights to meet the client’s expectations, and possess a wide personal network to help in finding new leads and signing potential clients.

Department::

Account Manager, Business Services - Con Ed

Work Hours::

Normal working hours are 8:00am to 5:00pm, Monday through Friday. However, there will be occasions where work is required before or after normal working hours, holidays, weekends, and school calendar breaks. Local travel is required. Out of state travel is limited but sometimes required for special trainings/conferences. The office is located on our Kannapolis campus in the Advanced Technology Center (ATC).

Posting Date::

08/14/2026

Open Until Filled:

Yes

Duty and Responsibility::

Management of corporate contract training for business, industry, municipalities, and government agencies.

Cross-functional responsibilities for the North Carolina Manufacturing Institute, BioWork & Aseptic Manufacturing, Supply Chain & Logistics.

Monitors and participates in day-to-day business development activities and services; ensuring service offerings meet specified needs and requirements.

May supervise other employees, contract employees and/or student workers to include: prioritizing and assigning work; conducting performance evaluations; ensuring workers are trained; ensuring that workers follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.

Evaluate services and instructors; monitor budget(s); coordinate contract services; select instructors; develop program offerings and trainings.

Perform other duties of a similar nature or level as needed.