Account Manager - Brand Experience

ERA-co; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading global Experience Agency seeks an Account Manager for their Brand Experience team in New York. This role involves driving project management, supporting account directors, and developing strong client relationships. Candidates should have a Bachelor’s degree and relevant experience in design or advertising.

Qualifications

• 2-4 years of experience in a Design agency, Advertising or Communication agency.
• Experience in managing projects similar in output is desirable.
• Real Estate or Placemaking experience is a bonus but not necessary.

Responsibilities

• Support Account Directors with research and organization of projects.
• Manage database of leads and oversee the Brand Experience team calendar.
• Assist in developing estimates and tracking budgets.

Skills

Project Management

Research

Planning

Client Communication

Education

Bachelor’s degree in Advertising, PR, Marketing and/or Design

Tools

Streamtime

Job description

This range is provided by ERA-co. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $80,000.00/yr

Who We Are

ERA-co is a new global Experience Agency made up of data scientists, strategists and experience designers who lead transformative strategy to shape cities, neighborhoods and destinations to positively impact the lives of people and the places they inhabit. With offices in New York, Melbourne, Sydney, London and Dubai, our global ambitions have only just begun.

Our clients & projects range from branding single residential buildings to positioning and leading experiences of major urban masterplans, mixed-use developments, to globally famous civic places. While the work is diverse, they all start from a singular belief; that transformative placemaking has the power to advance humanity.

Our collective operates in the rare space between creativity and consulting. We are assembled into three distinct verticals; Brand Experience, User Strategy, Urban Strategy & Planning. Working as one group we are always on the lookout for people who can flex between these disciplines, who are aligned with our brand and passionate about the creating sustainable places.

So, Who Are You?

You are able to drive projects forward — working closely with the account management team on the details, timing, and scheduling of projects. In the absence of instruction, you take initiative to gain clarity and create a path forward.

In this role you will work closely with the leaders of the ERA-co Account Management Brand Experience team to help realize our client’s ambitions and objectives across the regions of Europe and the USA. Most importantly, you will provide positive commitment, optimism and energy and position yourself as an integral team member to help the continued growth of the ERA-co brand.

As an Account Manager for the brand experience team, you will learn how to balance efficiency and creative outputs. You are able to thrive in a fast-paced, agile environment. You’re able to work across multiple teams, clients, timelines and deliverables at once.

You bring your positive energy to this global business through insightful research, thoughtful planning and a general curiosity that helps drive the Account Management business.

The ERA-co Account Manager - Brand Experience role requires you to:

• Support the Account Directors with research, organization, administrative duties, production, and implementation of Brand Experience projects.
• Coordinate internal and client meetings (creative kick-offs, weekly client meetings, etc.).
• Manage database of leads/opportunities and signed projects and oversee the Brand Experience team calendar.
• Assist with the on-boarding process of new projects by organizing project plans, meetings and resources while helping to establish objectives and setting expectations from the outset.
• Work with manager to develop and execute all estimates, status reports and timetables, and track budgets. Ensure tasks have clear timings, ownership, and deliverables. Help manage all account activity.
• Manage projects in our project management solution Streamtime (prior experience not a pre-requisite).
• Assist in establishing a robust utilization plan for all projects to ensure they are resourced appropriately to align with the delivery commitment.
• Develop day-to-day relationships with internal teams across various regions to help facilitate the project programs.
• Understand how art direction shapes creative. Help prepare the work for client presentations.
• Become familiar with both print and digital aspects of marketing services.
• Consistently look for better ways of executing the work and managing the strategic and creative process.
• Be willing to learn new skills and develop abilities that will benefit the company and clients.

Your Experience:

• A Bachelor’s degree in either Advertising, PR, Marketing and/or Design.
• 2-4 years’ experience in a Design agency, Advertising or Communication agency or consultancy servicing clients and managing projects of similar output.
• Real Estate or Placemaking experience is a bonus but not a prerequisite. We will teach you.

How to Apply

Applicants are required to submit an up-to-date resume via our LinkedIn job post. Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. All personal data collected by the Company will be kept confidential and only used for recruitment purposes.

Mandatory requirement: It is an essential requirement that at the time of applying for this position applicants must have the legal right to work in the United States.

Alignment with ERA-co Values

We’re a small team with big ambitions. We are committed to building a culture dedicated to personal growth and individual expression. Certain attitudes define how we work and are important in what we seek for our culture:

//HUMAN FIRST – Champion the End User

We communicate with clarity, free from jargon, to stay in line with real people. We do not get bogged down in the rhetoric. We uphold placemaking as a deeply human endeavor that belongs as much on the street, as it does in the boardroom.

//PROTAGONISTS – Ask Beautiful Questions

We champion those with a point-of-view, rather than judging, ridiculing, or side-stepping those who speak up. We encourage every colleague to ask the hard questions, bring the provocative perspective, and dig for the truth.

//COLLABORATIVE – The Best Ideas are Co-Authored

We are high on talent and low on ego. With such diversity of experience and talent, we know the work is sharper and more resolved the more people we invite into the process.

Place innovation requires an insatiable hunger to stay ahead of culture. We keep a constant global radar to push through complexity and discover new solutions to the world’s most urgent challenges.

//GRITTY – Preserve for the Sake of Transformative Placemaking

We roll up our sleeves and dive right in, driving every problem with passion and gritty determination. It is not about being the smartest in the room, but rather staying the course, fighting for ideas, and seeing the long game through.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Strategy/Planning, and Art/Creative

• Industries

  Architecture and Planning, Interior Design, and Business Consulting and Services

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