Account Manager – Bilingual

Jobtailor; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a results-driven account manager to serve as the primary contact for a group of commercial facility clients. The role focuses on coordinating inspections, resolving issues, and ensuring service quality.

You will build strong relationships with clients and contractors, identify opportunities to expand services, and manage pricing and logistics. A self-starter attitude and the ability to work autonomously are valued.

Qualifications

• Experience in facilities or account management roles preferred.
• Ability to communicate with clients and contractors clearly.
• Strong problem-solving and multi-tasking abilities.
• Proven organizational skills and accountability.

Responsibilities

• Serve as the primary point of contact for commercial facility clients.
• Manage operations including inspections, issue resolution, and service quality.
• Build long-term client and contractor relationships through proactive communication.
• Identify opportunities to expand services and coordinate pricing/logistics.
• Coordinate with Compliance Managers to align after-hours work with client expectations.
• Work autonomously with a supportive team.
• Use CRM to document inspections and route field activities.

Skills

Client communication

Relationship management

Problem solving

Organizational skills

Self-starting

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Route/logistics software

Job description

Responsibilities

• Serve as the primary point of contact for an assigned group of commercial facility clients.
• Manage ongoing operations, including inspections, issue resolution, and service quality oversight.
• Build and maintain strong long-term relationships with clients and contractors through consistent communication and follow-through.
• Identify opportunities to expand service offerings, recommend solutions, manage pricing and logistics.
• Coordinate with Account Compliance Managers to ensure after-hours execution aligns with client expectations.
• Work autonomously, backed by a supportive team including the admin staff.
• Use our CRM system to document inspections, manage client data, and route field activities efficiently.

Requirements

• 3–5 years of experience in facilities, route-based account management, or service leadership.
• Confidence in communicating with both clients and contractors — you know how to keep people informed and aligned.
• Natural problem‑solving instincts and the ability to juggle multiple moving parts.
• High level of accountability and organization — you own your outcomes.
• Are a self‑starter and confident in your instincts‑you are not afraid to tackle a challenge, even if it’s new.
• Are flexible and resilient when faced with rapid‑fire demands on your attention.
• High school diploma required; Bachelor’s degree preferred.
• Valid driver’s license, clean driving record, and road warrior mentality.

Certifications & Qualifications

• High school diploma
• Bachelor’s degree
• Valid driver’s license