Account Manager, Benefits & Client Strategy (Hybrid)

Greene Resources; Franklin (TN); Hybrid; USD 75,000 - 101,000; Full time

Job summary

Greene Resources is seeking an Account Manager to lead day-to-day management of a client book and serve as the primary contact for benefit-related needs. The role emphasizes collaboration with internal teams and consultants to ensure superior service and client satisfaction.

The position is hybrid in Franklin, TN, full-time, direct hire with a Monday–Friday schedule. The candidate will support renewal processes and drive strategic client engagement while building long-term relationships.

Qualifications

• Must be self-motivated and disciplined.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Very detail-oriented.
• Demonstrate leadership capabilities.
• Ability to work with clients at a strategic level.
• Thrive in a fast-paced environment.

Responsibilities

• Manage and maintain assigned book of business.
• Serve in an advisory capacity for clients and delegate work to internal teams.
• Manage renewal process with Benefits Consultants/Client Executives.
• Conduct needs analysis and strategy calls.
• Conduct enrollment and regular face-to-face meetings with clients.
• Advise clients on reducing costs with competitive options.
• Assist with 5500 form filings where applicable.
• Grow the book of business through cross-sale opportunities.

Skills

Self-motivated

Written and verbal communication

Organizational skills

Attention to detail

Leadership

Strategic thinking

Fast-paced environment

Education

Bachelor's Degree

Life and Health license (preferred)

Health products knowledge (preferred)

Tools

Microsoft Office

Quoting tools

Job description

Greene Resources is seeking an Account Manager to lead day-to-day management of a client book and serve as the primary contact for benefit-related needs. The role emphasizes collaboration with internal teams and consultants to ensure superior service and client satisfaction.

The position is hybrid in Franklin, TN, full-time, direct hire with a Monday–Friday schedule. The candidate will support renewal processes and drive strategic client engagement while building long-term relationships.