Client Benefits Manager | Hybrid, Franklin TN

Digital Insurance LLC; Franklin (TN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Learning and development programs

Job summary

OneDigital is seeking an Account Manager for a hybrid role in Franklin, TN. You will oversee a book of business, work with internal teams, and act as the main client contact for benefit-related services.

The position emphasizes advisory client service, renewal management, and cost optimization. Requirements include 3+ years in account management in health-related fields, a Life and Health license (preferred), and strong communication and organizational skills.

Qualifications

• 3+ years of experience in account management for medical/ancillary carriers, consulting firms, or HR/benefits roles.
• Current Life and Health license preferred.
• Working knowledge of health and ancillary products; required.
• Familiarity with quoting processes and Microsoft Office.
• Experience with database applications is a plus.

Responsibilities

• Manage day-to-day operations of the assigned book of business.
• Serve as advisory contact for clients and coordinate with service teams.
• Lead renewal processes and enrollment meetings as needed.
• Conduct needs analyses and strategy calls with clients.
• Maintain proactive client communications and guidance on cost-saving options.

Skills

Account management

Communication skills

Organizational skills

Leadership

Education

Life and Health license

Tools

Microsoft Office

Database applications

Job description

OneDigital is seeking an Account Manager for a hybrid role in Franklin, TN. You will oversee a book of business, work with internal teams, and act as the main client contact for benefit-related services.

The position emphasizes advisory client service, renewal management, and cost optimization. Requirements include 3+ years in account management in health-related fields, a Life and Health license (preferred), and strong communication and organizational skills.