Account Manager - B2B Services, Sustainability Growth

Sourgum; Lehi (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Stock options

Flexible PTO

Health insurance

401K retirement

Wellness benefits

Personal Development Budget

Career advancement opportunities

Job summary

Sourgum is transforming the waste and recycling industry with a bold, tech-driven approach. We seek an Account Manager in Lehi, UT to support the Account Executive team in maintaining and expanding client relationships, drafting contracts, and ensuring smooth communications across vendors and clients.

Ideal candidates are customer-obsessed, organized, and proactive, with strong communication skills and experience in B2B services.

Qualifications

• Customer-obsessed and tech-enabled.
• Ability to commute into Lehi, UT office.
• Proven experience in account management or sales, preferably B2B services.
• Strong communication and interpersonal skills with clients and teams.
• Excellent organizational abilities and time-management.
• Experience with CRM software preferred (Salesforce or Zendesk Sell).
• Problem-solving skills and ability to work in a fast-paced environment.
• Commitment to sustainability and excellence.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Experience in waste, recycling, construction, trucking, or related industry is a plus.

Responsibilities

• Collaborate with Account Executives to draft new contracts and renewals.
• Nurture strong client relationships and coordinate with vendor relations, AE, and clients.
• Monitor service quality and customer satisfaction, addressing issues promptly.
• Ensure accounts are up to date and in good standing regarding payments.
• Gather information from vendors and relay to clients for smooth coordination.
• Provide administrative support to the Account Executive team as needed.
• Stay informed about industry trends, regulations, and best practices.
• Maintain accurate and up-to-date records for every customer.

Skills

Customer obsession

Communication

Organizational skills

Problem-solving

Team collaboration

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

Salesforce

Zendesk Sell

MS Office

Job description

Sourgum is transforming the waste and recycling industry with a bold, tech-driven approach. We seek an Account Manager in Lehi, UT to support the Account Executive team in maintaining and expanding client relationships, drafting contracts, and ensuring smooth communications across vendors and clients.

Ideal candidates are customer-obsessed, organized, and proactive, with strong communication skills and experience in B2B services.