Account Manager - Customer Program Manager

Mid-Continent Instruments and Avionics; Wichita (KS); On-site; USD 70,000 - 90,000; Full time

Job summary

Mid-Continent Instruments and Avionics in Wichita, Kansas is hiring an Account Manager to drive business development in aviation sales. You will collaborate with customers globally, ensuring product growth and an exceptional customer experience.

A minimum of 5 years in aviation sales is required, along with strong communication and relationship-building skills. The role entails attending tradeshows, conducting meetings, and engaging in project management.

They offer competitive pay, comprehensive benefits, and a professional, safe, and clean work environment.

Qualifications

• Minimum 5 years direct aviation sales experience.
• Experience with aviation electrical and avionics systems preferred.
• Proficient with CRM and Microsoft Office.

Responsibilities

• Support tradeshows and customer meetings.
• Discover new product opportunities.
• Ensure continual growth across all product lines.

Skills

Aviation sales experience

Relationship building

Negotiation skills

Project/program management

Presentation skills

CRM proficiency

Attention to detail

Communication skills

Education

Bachelor’s degree in Engineering or related field

Tools

Microsoft Office

Job description

This position is required as onsite. Remote is not offered for this position. It is non-commission aviation instrument sales.

As an Account Manager, you will be essential in business development by supporting tradeshows, customer meetings, discovering new product opportunities, and offering solutions to meet power needs. You’ll work with the best customers from all over the world. To be successful in this role, you’ll ensure continual growth across all our product lines and Original Equipment Manufacturer (OEM), Commercial, and Defense markets, while providing a top-notch customer experience.

• You have a minimum 5 years direct aviation sales experience, preferably with exposure to aviation electrical and avionics systems.
• You have proven experience in relationship building and providing superior customer service.
• You have strong negotiation and project/program management skills.
• You have excellent presentation skills.
• You are proficient with CRM and Microsoft Office.
• You have strong attention to detail.
• You are organized, focused, and results oriented.
• You are a problem-solver with critical thinking and prioritizing skills.
• You are a people person and have excellent verbal, written and interpersonal communication skills.

We would really like it if… (but it’s not a deal breaker)

• You have a Bachelor’s degree in Engineering or related field.
• You hold a Private Pilot’s License, Airframe and Powerplant License, or similar certification in the aviation field.
• Generate leads, develop relationships, and close opportunities with identified market contacts.
• Identify, research, and provide feedback on current products and future industry trends including competitive product positioning and market opportunities.
• Create, coordinate, and conduct sales presentations to prospects and existing partners.
• Lead development of product proposals (RFP responses) and compliance matrix.
• Lead the negotiation, administration, and execution of long‑term contracts and agreements to establish positive, long‑term partnerships and programs.
• Serve as the primary point of contact with program partners.
• Support customer training and deployment projects.
• Become a subject matter expert on Lithium‑ion batteries, power conversion solutions, and avionics systems.
• Participate in industry trade shows as required.
• Travel up to 25% to meet customer needs.
• We provide competitive pay and a comprehensive benefits package.
• We promote an environment where you can excel in your career while still maintaining a healthy work-life balance.
• Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment.
• We have a small company feel even though we’re doing big things!

Mid-Continent Instruments and Avionics manufactures certified instruments, avionics and power solutions for the global aerospace industry and operates one of the largest maintenance, overhaul and exchange programs in the world. The company’s True Blue Power division is a leader in the design and manufacture of advanced lithium-ion aircraft batteries, USB chargers, inverters and converters.

At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve customers in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you’ll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider.

This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience.