Account Manager Associate I - Commercial Lines

50176 Hub Mid-South; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k matching program

Paid time off

Job summary

HUB International is seeking an energetic, client-focused Account Manager Associate in Nashville to support Account Executives and Account Managers. You will assist with servicing tasks, respond to client inquiries, and help build strong relationships with carriers.

Responsibilities include preparing certificates of insurance, ordering loss runs, processing endorsements, maintaining suspense and data in management systems, providing receptionist support, and contributing to a team-focused

Qualifications

• 1-2 years of insurance experience preferred.
• Proficient in MS Office and agency management systems.
• Excellent written and verbal English communication skills.

Responsibilities

• Prepares certificates of insurance and certificate holders updates.
• Orders and processes scheduled loss runs and on-demand loss run requests.
• Processes direct bill and agency bill endorsements and audits.
• Provides quality customer service to clients, team members, and carriers.
• Prepares policy binders for delivery to clients.
• Maintains an accurate suspense system on all items that require a response.
• Input/maintain data on account management system and ancillary systems.
• Provide receptionist support, when needed.
• Other reasonable duties as assigned by your supervisor.

Skills

Customer service

Team collaboration

English communication

Education

High School Diploma

College degree preferred

Tools

Microsoft Office

Agency management systems

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people that make that possible every day. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

ABOUT HUB INTERNATIONAL:

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture foster an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• - Great work/life balance, because that's important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

SUMMARY:

We are looking for an energetic, client focused, and detail-oriented Account Manager Associate. If you are looking for a role that will allow you to grow your insurance knowledge as well your career in insurance, this is the position for you. The Account Manager Associate is responsible for assisting Account Executives and Account Managers with the servicing of tasks in accordance with the practices, policies, and procedures of the Company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares certificates of insurance and certificate holders updates as required
• Orders and processes scheduled loss runs and on demand loss run requests
• Processes direct bill and agency bill endorsements and audits
• Provides quality customer service to clients, team members, and carriers
• Prepares policy binders for delivery to clients
• Maintains an accurate suspense system on all items that require a response
• Input/maintain data on account management system and ancillary systems as required
• Provide receptionist support, when needed
• Other reasonable duties as assigned by your supervisor

REQUIREMENTS:

• 1-2 years of insurance experience strongly preferred
• Superior customer service and problem solving skills with the ability to work in a team environment
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
• Must be a self-starter with excellent written and verbal English communications skills
• Ability or adaptability to work in fast-paced, multi-tasking environment

EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS

High School Diploma or equivalent required; College Degree preferred Willingness to obtain the Tennessee Property & Casualty License

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

Equal Employment Opportunity:

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations:

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify:

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.