Account Manager, AECO

Acelab; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Unlimited PTO

Medical benefits

401(k)

Paid national holidays

Job summary

Acelab is seeking an Account Manager, AECO, to own a portfolio of enterprise accounts in the US, driving adoption, renewal, and expansion of Material Hub. You will lead relationships and coordinate project delivery with cross-functional teams.

You’ll work with architecture, engineering, and construction firms, running regular reviews, identifying growth opportunities, and guiding customers from onboarding through launch with a focus on long-term value and retention.

Qualifications

• 3-5 years of AECO experience in the US, with project delivery background.
• Demonstrated project management and stakeholder coordination (OAC calls).
• Experience driving new technology adoption within project delivery workflows.

Responsibilities

• Own AECO accounts end to end, from onboarding through renewal and expansion.
• Build lasting relationships with architecture, engineering, and construction firms using Material Hub.
• Run regular check-ins and business reviews to track adoption and surface growth opportunities.
• Collaborate with Customer Experience on onboarding and implementation to move accounts from signed to launched.
• Track account health and usage, ensuring growth week over week.
• Identify expansion opportunities and partner with sales on upsell and renewal conversations.
• Surface user pain points to Product and Materials Data teams and help prioritize solutions.

Skills

AECO experience

Project management

Business development

Account management

Relationship-building

Job description

Acelab is the all-in-one building material hub for the Architecture, Construction, and Engineering industry. Our core product, Material Hub, allows building teams to deliver buildings with complete material intelligence, de-risking delivery for architects, designers, owners, and developers with AI-powered material Information models

Our team is seeking an Account Manager, AECO, with a knack for business development through relationship-building and serious project delivery experience in the architecture or construction industry. You will own a portfolio of AECO enterprise accounts, driving adoption, renewal, and expansion of Acelab's Material Hub. You will both manage account leadership and jump into project OAC calls to ensure end users are deeply integrating Material Hub into their workflow*.

What You'll Do

• Own AECO accounts end to end, from onboarding through renewal and expansion, serving as the primary relationship holder for each firm
• Build lasting, high-trust relationships with architecture, engineering, and construction firms using Material Hub, understanding their material delivery and QA workflows.
• Run regular check-ins and business reviews with account stakeholders to track adoption, surface risk, and identify growth opportunities within existing accounts
• Collaborate with the Customer Experience team on onboarding and implementation, ensuring accounts move smoothly from signed to launched in an organized fashion
• Track account health, usage data, and key account milestones, to ensure prospects and accounts are growing usage week over week.
• Identify expansion opportunities within existing accounts and partner with sales on upsell and renewal conversations
• Surface recurring user pain points and feature requests to Product and Materials Data teams, and help prioritize solutions based on account impact

Requirements

• 3-5 years of full-time experience in AECO, building project delivery in the US. Ideal candidates have worked in construction project delivery in-house at a brand or as an owner's rep
• Demonstrated project management and project delivery experience, including coordinating a range of stakeholders through regular check ins such as OAC (Owner, Architect, Contractor) calls
• Has proven stories of driving new technology adoption within project delivery workflows
• A solid understanding of how architects and engineers research, detail, and specify building products
• Strong appetite for business development, including identifying expansion opportunities and supporting deal-making
• Entrepreneurial and collaborative mindset, comfortable building relationships both remote and in-personHighly organized with strong follow-up, prioritization, and task management skills
• Work with some of the brightest minds in AEC, including the former CEO of Revit
• Unlimited PTO, sick days, paid national holidays, and more
• Medical, dental, vision, and short-term/long-term disability plans, and 401(k)
• Opportunities for growth, creativity, and ownership
• Flexible and remote work schedules

*Note to Applicants: 3-5 years of full-time experience in AECO, project delivery, or account management in the US is required for this position