Account Manager/Acute-Care, Baltimore/Harrisburg

Smith & Nephew; Maryland; Hybrid; USD 74,000 - 111,000; Full time

Benefits offered by this job

Bonus

Medical, dental, and vision coverage

401k

Tuition reimbursement

Paid time off and holidays

Volunteer time off

Employee assistance program (EAP)

Job summary

Smith & Nephew seeks a Senior Account Manager for Advanced Wound Management in the United States. You will drive sales of PICO and other wound care brands in acute care facilities, using strategic territory planning and clinical education to expand product utilization.

The role emphasizes building clinician and administrator relationships, delivering in-service trainings, and collaborating with district leadership.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of medical device sales experience in acute care.
• Proven ability to navigate complex multi-point sales cycles.
• Strong communication of clinical and value-based selling messages.
• Excellent pipeline management and territory planning skills.

Responsibilities

• Develop and execute a strategic territory plan of action.
• Achieve territory sales goals through consultative selling.
• Identify and grow target accounts with multiple stakeholders.
• Promote wound care solutions in acute care hospitals and clinics.
• Coordinate product access within hospital outpatient departments.
• Conduct in-service trainings for clinical and non-clinical staff.
• Deliver impactful sales presentations and clinical education.
• Drive adoption via key opinion leaders and champions.
• Manage sales pipeline and analyze territory performance.
• Build long-term relationships with customers and thought leaders.

Skills

Territory planning

Consultative selling

Stakeholder engagement

Presentation skills

Clinical value selling

Education

Bachelor’s degree

Job description

## Account Manager/ Acute-Care – Advanced Wound Management (Device Segment)**Position Summary** The Senior Account Manager is responsible for driving sales of Smith & Nephew Advanced Wound Management products within an assigned territory. This role primarily supports acute care facilities and focuses on promoting key brands such as **PICO** while expanding product utilization through strategic account penetration, clinical education, and strong relationship management.### Key Responsibilities* Develop and execute a strategic **territory plan of action** in collaboration with the District Manager* Achieve assigned **territory sales goals** through effective territory management, consultative selling, and relationship building* Identify, penetrate, and grow target accounts by engaging multiple stakeholders and decision‐makers* Promote Smith & Nephew wound care solutions within **acute care hospitals, outpatient departments, nursing homes, and closed‐door pharmacies*** Coordinate product access and availability within hospital outpatient departments through customer champions and approved sales collateral* Conduct **in‐service training** for clinical and non‐clinical staff to educate end users on the clinical value and proper use of products* Deliver impactful sales presentations to individual customers and groups, including product lunches and educational dinners* Drive product adoption by leveraging key opinion leaders and customer champions* Utilize professional selling skills, including **probing, needs assessment, objection handling, and closing*** Manage sales pipelines and analyze territory performance to identify growth opportunities* Build and maintain long‐term, mutually beneficial relationships with key customers, administrators, clinicians, and thought leaders* Demonstrate strong **presentation, organizational, and administrative skills** while maintaining compliance with company standards### ### Qualifications**Education*** Bachelor’s degree required**Experience*** Minimum **5 years of medical device sales experience**, preferably within an acute care environment* Proven success navigating **complex sales processes** with multiple call points and decision‐makers* Demonstrated ability to clearly communicate clinical and value‐based selling messages in both formal and informal settings* Strong analytical skills, including pipeline management, territory analysis, and strategic account planning* Experience with professional sales training programs (e.g., **Integrity Selling**) preferred### Travel Requirement* Approximately **20% travel** within the assigned territoryThe anticipated base compensation range for this position is $74,000- $111,000 USD annually (or hourly) The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.