Account Manager

New Standard Corporation; York, Northern (York County, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

New Standard Corporation is seeking a results-driven professional to manage key customer accounts and drive value through contract management, pricing integrity, and cross-functional collaboration.

You will lead reviews, support new product introductions, and ensure compliance with contractual obligations while focusing on safety and process improvements.

Qualifications

• Bachelor-level or equivalent experience required; strong communication, organization and collaboration skills.
• Experience with OE customers/Contract Manufacturing a plus.

Responsibilities

• Address and ensure effective Margin review and correction, job obsolescence, die storage program and policy, review and manage contractual agreements.
• Organize and attend regularly scheduled customer reviews focusing on scorecards, supplier performance, and value engineering.

Skills

Verbal & written communication

Organizational skills

Customer focus

Initiative & results

Safety focus

Time management

Coordination skills

Team player

Education

4-year degree or equivalent experience

High school diploma or GED

Tools

Microsoft Office

Job description

Essential Key Functions and Accountabilities : (Responsibilities and major tasks performed)

• Address and ensure effective Margin review and correction, Job obsolescence / die storage program and policy, Review and manage contractual agreements, manage consignment agreements, Revision changes, Price adjustment considerations, and key escalation resource supporting Customer Support Associates.
• Organize and attend regularly scheduled customer reviews (Focus of reviews is Customer Scorecard, Supplier Performance, Value Analysis/Value Engineering (VAVE), Financial Account Overview, Voice of the Customer
• Solicit and obtain new business from existing customers in collaboration with Sales Engineering.
• Periodic and routine evaluations of business value of assigned accounts using key metrics, assessing profitability versus resource consumption and impact on organizational objectives.
• Assist in ultimate resolution of any Accounts Receivable issues that cannot be resolved by others in the organization.
• Review and ensure compliance of contracts/agreements with customers that clearly define the required organizational behaviors including (raw material exposure; ordering practices; lead times; terms and conditions; etc.)
• Provide routine reporting, documenting key activities with commitments, existing Customer developments and progress in the Sales cycle.
• Lead cross-functional teams in support of customer business change requests and initiatives.
• Actively participate within New Product Introduction (NPI) as the customer liaison to ensure all pricing, contractual commitments, and rules of engagement meet required results (R2).
• Show concern for safety of self/others and act in a safe manner to protect people and property. (Goal Zero recordable accidents).

Job Specific Competencies

• Excellent verbal and written communication skills
• Excellent organizational skills
• Proficient with Microsoft Office Suite or related software
• Customer/Quality focus
• Initiative/drive results oriented
• Safety first focus
• Time management
• Strong coordination skills Internally/Externally
• Team Player

Working Conditions:

• Sitting, standing, walking

Experience and Education Required:

• 4-year degree or equivalent experience
• 5+ years’ experience with OE Customers/Contract Manufacturing a Plus
• Read, Write and Speak English
• High school diploma or GED
• Experience with Microsoft Office Products
• Strong interpersonal skills
• Proven record of winning

Core Values:

• RESPECT - To value differences and be open to opinions, be respectful of other’s time and assume positive intent
• INTEGRITY - To match our actions to our intent while earning and maintaining each other’s trust
• HUMILITY - To recognize potential for improvement in ourselves, give credit to others when due, and seek first to understand
• TEAMWORK - To excel through effective communication and collaboration while being accountable to the team
• INNOVATION - To seek transformative solutions through creative problem solving, resourcefulness, and openness to new ideas
• DRIVE - To demonstrate a discipline to process, bias to action, strive for continuous improvement, and deliver results at every level