Account Manager

HR Manager; Wisconsin; On-site; USD 60,000 - 78,000; Full time

Job summary

Account Manager - Waukesha, Wisconsin, is responsible for managing a portfolio of established manufacturing accounts, ensuring customers have the products, support, and solutions they need while uncovering new opportunities to grow the business.

You will learn how each customer operates and identify areas where our equipment can improve their processes, generate quotes, proposals, and sales presentations, and coordinate with internal teams to meet customer expectations.

Qualifications

• Bachelor’s degree or higher preferred in business/engineering or related field.
• Experience in sales, customer service, or technical roles in manufacturing environment.
• Strong interest in building a career in sales and developing long-term customer relationships.
• Confident communication and ability to build relationships with customers and internal teams.

Responsibilities

• Manage and develop a portfolio of established manufacturing accounts.
• Serve as a trusted resource for customers and maintain regular communication with key contacts.
• Learn how each customer operates and identify areas where our equipment can improve their processes.
• Generate additional business by introducing customers to new products and solutions.
• Respond to customer requests, questions, and opportunities promptly.
• Develop quotes, proposals, and sales presentations based on customer requirements.
• Follow opportunities from initial contact through completion.
• Collaborate with engineers and technical specialists to address applications and equipment needs.
• Coordinate with internal teams to ensure customer expectations are met.
• Maintain accurate account activity and CRM data.
• Review account performance and identify opportunities for growth.
• Keep up with new products and developments in manufacturing.

Skills

Strong communication skills and the to

Education

Bachelor’s degree in Business, Engineering, Industrial Technology, or related field

Tools

CRM software

Job description

Job Description

Account Manager - Waukesha, Wisconsin

$60,000 - $78,000 Annually

Our customers rely on our equipment to keep their manufacturing operations moving. As an Account Manager, you’ll be responsible for making sure those customers have the products, support, and solutions they need while uncovering new opportunities to grow the business.

You’ll manage a group of established accounts, become familiar with their operations, and work directly with customers to understand what they need today and where their business is headed. From recommending equipment for a new production line to helping solve an application challenge, you’ll play an important role in connecting our customers with the right solutions.

What You’ll Be Doing

• Manage and develop a portfolio of established manufacturing accounts
• Serve as a trusted resource for customers and maintain regular communication with key contacts
• Learn how each customer operates and identify areas where our equipment can improve their processes
• Generate additional business by introducing customers to new products, equipment, and solutions
• Respond to customer requests, questions, and opportunities in a timely manner
• Develop quotes, proposals, and sales presentations based on customer requirements
• Follow opportunities from the initial conversation through completion
• Work with engineers and technical specialists to address customer applications and equipment needs
• Coordinate with internal manufacturing, operations, and customer service teams to ensure customer expectations are met
• Maintain accurate account activity, sales opportunities, and customer information in our CRM
• Review account performance and identify opportunities for continued growth
• Keep up with new products, equipment capabilities, and developments within the manufacturing industry
• Attend customer meetings, industry events, training sessions, and company sales meetings

What We’re Looking For

• Bachelor’s degree in Business, Engineering, Industrial Technology, or a related field preferred
• Previous experience through an internship, part time role, sales position, customer service position, technical role, or manufacturing environment
• A genuine interest in building a career in sales and developing long term customer relationships
• Strong mechanical aptitude and an interest in learning how industrial machinery and equipment work
• Ability to learn technical products and understand how they are used in manufacturing environments
• Confident communication skills and the ability to build relationships with customers and internal teams
• Strong organization, follow through, and attention to detail
• Ability to understand customer needs and think through practical solutions
• Comfortable learning new products, applications, and manufacturing processes
• Motivated, personable, and eager to grow professionally
• Ability to work collaboratively with sales, engineering, manufacturing, and customer service teams