Account Manager

Tech Sales Jobs; Wilmington (DE); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Paid parental leave

Flexible working

Health benefits (medical, dental, and視

Job summary

Computershare is seeking an UCC Specialist – Account Manager for our Wilmington, DE location. This office-based role involves handling UCC searches, filings, and client communications in a fast-paced environment.

You will collaborate with correspondents, Secretaries of State, and sales/account teams to ensure accurate public records and timely service delivery. A strong focus on detail, organization, and professional communication is essential.

Qualifications

• Completion of High School Diploma or GED required; Bachelor’s degree preferred.
• 2+ years in public records research services, specifically UCC.
• Proficient with MS Office (Word/Excel/PowerPoint).
• Highly organized with strong attention to detail, spelling, grammar, and problem-solving.

Responsibilities

• Conducting UCC/Tax Lien/Judgment searches and filings for diverse clients.
• Use Secretary of State portals or vendor tools to obtain search results.
• Serve as main client contact from intake to delivery of results.
• Use an order management system to create and manage orders.
• Collaborate with team on client requests from intake to fulfilment.
• Obtain Secretary of State documents from portals and vendors.
• Review data accuracy of each client deliverable.
• Interact with clients to gather financial or entity information.

Skills

Attendance

Punctuality

Dependability

Initiative

Innovation

Motivation

Professionalism

Time management

Communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office Suite

Job description

UCC Specialist – Account Manager

Location: Wilmington, DE, United States

Location: Wilmington DE (On-Site)

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

We have a unique opportunity for someone to contribute their talents and strengths as aUniform Commercial Code (UCC) Specialist.

Our Uniform Commercial Code specialists work closely with a variety of stakeholders, including correspondents, Secretaries of State, sales and account management to deliver an exceptional end product to our wide range of clientele.

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment and lots of change so you will be resilient in nature and able to adapt quickly, be deadline-driven and embrace the pace of a change in a fast-growing company.

The Specialist - UCC (Uniform Commercial Code) is the primary contact between Computershare Entity Solutions and assigned clients for all Registered Agent products and services. The role holder will also be an individual who can maintain a level of accuracy and professionalism while using software in a traditional office environment. Responsible for providing public record research services for clients, which include conducting UCC/Tax Lien/Judgment searches and filings.

Other responsibilities include:

• Conducting UCC/Tax Lien/Judgment searches and filings for our wide range of clients.
• Utilizing research portals from the Secretary of State or vendors to obtain search results.
• Acting as a main point of contact for clients, from order intake to processing search results.
• Utilizing an order management system to create new orders and manage existing orders.
• Collaboration with team members on client order requests, from intake to fulfilment.
• Obtaining Secretary of State documents from online portals and external vendors.
• Reviewing the data accuracy of each client deliverable
• Interacting with clients to obtain financial or entity related information to complete the search or filing requests.

What will you bring to the role?

The ideal candidatewill possess the following capabilities: Attendance/Punctuality, Dependability, Initiative, Innovation, Motivation and Professionalism. Someone with a proven record of accuracy and thoroughness; someone who completes work in a timely manner and meets productivity standards of the company.

Education and Experience

• Completion of High School Diploma or GED required.Bachelor’s degree or local equivalent (preferred)
• 2+ years’ experience working in public records research services company specializing in Uniform Commercial Code required.
• Proficient with MS Office Suite (Intermediate level Word, Excel, PowerPoint)
• Highly organized with exceptional attention to detail,strong spelling and grammar skills, critical thinking and problem-solving abilities.
• Excellent time management skills and ability to prioritize, multi-task and meet strict deadlines.
• Must be a self-starter and able to work independently with little supervision.
• Positive, enthusiastic person with excellent communication skills, both verbal and written.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection.Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The base pay range for this role is $25.73–$28/hour This base pay range is specific to Delaware and may not be applicable to other locations.

Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

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About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/accessfor further information.

About the Organization

We provide corporate trust and claims administration services to major corporations in both the private and public markets as well as governments and institutions. Our portfolio includes innovative offerings in corporate trust and escrow (managing assets and debt), class actions and mass tort (facilitating the administration of large legalcases) and bankruptcy administration (assisting with the wind up or restructure of businesses experiencingdifficulties).

We are looking for talented people to help us deliver these professional services and use our leading technology platforms to facilitate transactions.