Account Manager

Data Axle; Washington; On-site; USD 75,000 - 110,000; Full time

Job summary

Data Axle is seeking an Account Manager to retain and grow our client base through consultative selling and outstanding service. This remote role supports clients nationwide, with occasional travel to the Washington, D.C. area as business needs require.

Washington-area candidates may work from a local office periodically. You will lead multi-channel campaigns, coordinate with Strategy, Creative, Data & Analytics, and Web teams, and translate client needs into actionable plans while driving

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 2–4 years of high-value B2B sales experience is required.
• Professional training in selling and account planning processes.

Responsibilities

• Retain and grow revenue by managing key client relationships.
• Develop and present consultative solutions aligned with client goals.
• Coordinate multi-channel campaigns and program execution.
• Collaborate with strategy, creative, data, and digital teams to deliver results.
• Produce accurate program estimates, timelines, and budgets.
• Travel as needed to meet clients and attend meetings.

Skills

Sales experience

CRM familiarity

Communication skills

Negotiation

Time management

Travel flexibility

Education

Bachelor’s degree or equivalent experience

2–4 years of B2B sales experience

Tools

CRM software

Job description

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients’ business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Manager.

General Summary:

The Account Manager position is responsible for retaining existing customers and growing new business by developing and cultivating strong customer relationships. This position is also responsible for generating revenue from new and existing customers through consultative selling and outstanding customer service practices. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance. This is a remote position with occasional travel to the Washington, D.C. area as business needs require. Candidates who are based in the Washington, D.C. area may also have the opportunity to work from the office periodically.

Essential Job Functions:

• Executing and managing the creative development and production cycle for multi-channel programs (email, programmatic, social, search, direct mail). Including:
• Partnering with Consulting (Strategy) for new campaign design, development and implementation, including media plan, creative brief and version plan development
• Partnering with Data and Analytics teams for accurate targeting, data pull, tracking and reporting
• Partnering with internal and external Web Production, Email Service Providers, and our in-house Digital Team for accurate and on time email and digital campaign deployment
• Partnering with Print Production for accurate and on time direct mail drop
• Serving as the primary liaison between the Client and all internal departments: Strategy, Creative, Data Management, Analytics and Web Production, Print Production and Digital (Display, Social, Video)
• Nurturing and growing successful client relationships
• Being an advocate for the Client, translating their needs into actionable direction for the Agency; and being an advocate for the Agency, selling in our ideas
• Produce program estimates, timelines and budgets with accuracy
• Presenting results and final reporting to drive more effective programs
• Overseeing quality control at every step of the process and anticipating potential issues
• Coordinating creative development for online and offline marketing channels

*Essential functions are the basic job duties that an associate must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.

Knowledge, Skill, and Abilities:

• Sense of urgency.
• Proven track record of overachievement within sales environment.
• High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.
• Sound and up-to-date technical knowledge; familiarity with using CRM systems.
• Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. Strong phone skills and written communications skills.
• Outstanding negotiating and closing skills.
• Ability to build and sustain trust among customers and colleagues.
• Ability to make independent choices regarding matters of significance to business operations.
• Ability to travel as needed.

Education, Experience, and Certification:

• Bachelor’s degree or equivalent experience is required. *
• 2 to 4 years of high-value, business-to-business, solution sales experience is required. *
• Professional training in selling and account planning processes.

*Minimum requirements needed to perform the job.

Scope of Job:

• Hybrid role with three days in office required.
• No supervisory responsibility. Occasional supervision received.
• Working conditions are good, with some travel, and a consistent workweek.
• Errors may be serious and difficult to discover.
• Contact with others inside and outside of the Company is regular and frequent.
• Some access to confidential data.

Where required, Data Axle will provide the compensation range for this role upon request.

Affirmative Action/EEO Statement:

At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.