Account Manager

Stamford Office Furniture; Washington; On-site; USD 55,000 - 85,000; Full time

Job summary

Stamford Office Furniture (SOF) is seeking an Account Manager to nurture key accounts and ensure orders are processed accurately and on time. The role emphasizes proactive communication with clients, contractors, and installation teams, and requires strong organizational skills.

An ideal candidate brings experience in office furniture or related sectors, with a proactive, detail-oriented mindset and excellent interpersonal skills.

Qualifications

• Previous account management experience in the office furniture industry or related field is preferred, although we are willing to train the right candidate.

Responsibilities

• Quoting, booking, and managing orders from inception to completion with meticulous attention to detail.
• Sales and proposal creation to secure furniture and installation service sales.
• Coordinate projects by attending virtual meetings and liaising with contractors and installers.

Skills

Account management

Customer service

Communication

Job description

Job Description

About Stamford Office Furniture:

At Stamford Office Furniture (SOF), we're not just about desks and chairs; we're creators of inspiring workspaces for businesses, educational institutions, and healthcare facilities. Our mission is clear and impactful: to design branded workplaces that instill pride, foster connections, and propel success in today's dynamic world.

Job Description:

Stamford Office Furniture (SOF) is in search of a proactive, reliable, and results-oriented Account Manager to join our esteemed team. The ideal candidate will play a pivotal role in nurturing key accounts and ensuring seamless execution of orders, on time and to perfection. This role demands a proactive, detail-oriented professional with outstanding social, interpersonal, and communication skills.

Responsibilities:

• Quoting, Booking, and Managing Orders: Streamline and oversee order processing from inception to completion, maintaining meticulous attention to detail throughout.


• Sales and Proposal Creation: Generate proposals and secure furniture and installation service sales, demonstrating a sense of urgency to meet client objectives and deadlines.


• Project Coordination: Attend virtual project meetings and liaise with general contractors, electricians, and installers for seamless project execution.


• Customer Relationship Management: Respond promptly to customer inquiries and proposal requests, fostering strong relationships with clients, team members, manufacturers, architects, and installation teams.


• Training and Professional Development: Engage in manufacturer-provided training sessions, focusing on MillerKnoll product and process training.


• Communication Skills: Exhibit strong verbal and written communication skills in all interactions, including the distribution of shipping summaries and financial updates throughout each project's lifecycle.

Requirements:

• Previous account management experience in the office furniture industry or related field is preferred, although we are willing to train the right candidate. Several successful SOF team members transitioned from retail backgrounds!


• Strong interpersonal skills and a keen eye for detail.


• Exceptional organizational and multitasking abilities.


• Excellent verbal and written communication skills.


• Ability to thrive in a fast-paced work environment while maintaining accuracy.