Account Manager

Wallace Finance; Vinita (OK); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Finance in Vinita, OK seeks an Account Manager to deliver friendly customer service, process loan applications, and maintain customer relationships. You will assist with payments and inquiries in a fast-paced environment.

The role involves occasional travel to branch locations, opportunities for growth, and a team-oriented culture dedicated to helping customers stay on track with their loans.

Qualifications

• Friendly and outgoing demeanor with strong communication skills.
• Ability to handle loan-related questions and provide accurate information.
• Willingness to travel occasionally to other branches if required.

Responsibilities

• Provide quick, friendly customer service in person or by phone to answer questions and post loan payments.
• Prepare loan documents and manage the loan application process.
• Create and maintain positive customer relationships; keep customers updated on loan status.
• Contact customers to help them get back on track with overdue payments.
• Partner with Management to maintain branch standards and grow the business.

Skills

Customer service

Communication

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service! Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities Include

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.