Account Manager

Wallace Finance; Springfield (MO); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive health, dental, vision, and life insurance

401(k) plan with company match

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Finance in Springfield, Missouri is seeking a friendly and outgoing Account Manager to provide outstanding customer service and support the loan application process. Candidates should enjoy working with people and have a keen focus on customer relationships.

The role includes responsibilities like taking loan payments, preparing documents, and maintaining communication with clients. This position offers competitive benefits including health insurance, a 401(k) plan, and opportunities for bonuses.

Qualifications

• Must be friendly and outgoing.
• Experience in customer service and sales is a plus.
• Ability to manage customer relationships effectively.

Responsibilities

• Providing quick and friendly customer service in person or over the phone.
• Preparing loan documents and managing the application process.
• Maintaining positive relationships with customers.
• Contacting customers regarding overdue payments.
• Partnering with management to grow the business.
• Occasional travel may be required.

Skills

Customer service

Sales experience

Communication

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states - and growing! We have been in the small consumer loan business since 1980.

Benefits

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Responsibilities

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business
• This position may require occasional travel.