Account Manager

Wallace Management Company LLC; Cape Girardeau (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Paid vacation

Monthly bonus opportunities

Job summary

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service and help manage loan applications and payments. Wallace Management Company operates over 125 branches, offering room for growth and advancement. This is a full-time role with travel as needed.

You will handle customer inquiries, prepare loan documents, and work with management to expand the business while maintaining branch standards.

Qualifications

• Experience delivering friendly customer service in person or by phone.
• Ability to manage loan payments and document preparation.
• Strong relationship-building skills and ability to contact customers with overdue payments.

Responsibilities

• Provide quick and friendly customer service in person or by phone to answer questions and take loan payments.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and monitor loan status.
• Contact customers about overdue payments and help them get back on track.
• Partner with Management to maintain branch operating standards and grow the business.

Skills

Customer service

Sales experience

Communication

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time

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