Account Manager

Trend; Vancouver (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full healthcare package

401k with matching contribution

Catered lunch

Paid parking

Job summary

Trend in Vancouver, WA, is seeking a skilled Account Manager to be the main point of contact for buyers. This role involves ensuring accounts run smoothly, providing performance reports, and making data-driven recommendations to support clients’ success.

The ideal candidate will have at least 2 years of experience in account management or digital marketing, along with a Bachelor’s degree in a related field. Benefits include a full healthcare package, 401k with a matching contribution, and opportunities for growth.

Qualifications

• At least 2 years of experience in account management, client services, or digital marketing.
• Ability to translate data into actionable insights and optimization strategies.
• Strong organizational and time management skills.

Responsibilities

• Serve as the primary operational contact for buyers.
• Pull regular performance reports translating data into actionable updates.
• Assist in onboarding new buyers and ensure smooth launches.

Skills

Account management

Analytical skills

Communication

Problem-solving

Organizational skills

Education

Bachelor’s degree in Marketing, Business, Communications, or a related field

Tools

Excel

Google Sheets

Job description

As an Account Manager, you act as the main point of contact for buyers, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches.

If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact. Help drive performance, growth, and long-term partnerships.

Account Manager Responsibilities

• Serves as the primary operational contact—answering questions, fulfilling requests, and making sure accounts are active and performing.
• Pulls together regular performance reports for buyers—including lead volume, call data, click performance, conversion rates, and any other metrics relevant to the account—and translates data into clear, actionable updates.
• Works with buyers to provide bid guidance and pricing recommendations based on performance data. Communicates ad creative changes, payout adjustments, and optimization opportunities in a timely manner.
• Assists in getting new buyers set up and integrated—coordinating with the Client Operations Manager to ensure a smooth launch from signed contract to live traffic.
• Responds to buyer-flagged problems such as lead quality concerns, billing discrepancies, or technical issues—providing first-line support and owning the follow-through until resolution.
• Maintains consistent communication with assigned accounts—regular check-ins, proactive updates, and ensuring buyers feel supported and valued even when nothing is wrong.
• Identifies opportunities within existing accounts to expand revenue, introduce new products, or deepen the partnership.

Required Knowledge & Skills

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 2+ years of experience in account management, client services, or digital marketing.
• Strong communication skills, with the ability to manage client relationships and clearly explain performance data.
• Analytical mindset with experience interpreting metrics such as lead volume, conversion rates, and campaign performance.
• Ability to translate data into actionable insights and optimization strategies.
• Understanding of digital marketing, lead generation, or performance-based advertising models.
• Experience with reporting tools, spreadsheets, or dashboards (e.g., Excel, Google Sheets).
• Problem-solving skills with the ability to quickly identify issues and drive resolutions.
• Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
• Attention to detail when handling account updates, pricing changes, and performance tracking.
• Ability to collaborate cross-functionally with internal teams.
• Proactive mindset with a focus on account growth, optimization, and client success.

Our company offers great benefits: full healthcare package (medical, dental, vision, life), 401k with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.

Details

Location: Vancouver, WA

Employment Type: Full-Time

Salary: $90000.00 - $120000.00 /per year

Skill Level: Mid-Senior Level