Account Manager

Frontline Data Solutions; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in environmental software is seeking an Account Manager to enhance customer satisfaction and drive engagement. This role involves managing relationships, identifying sales opportunities, and providing tailored solutions to clients in the industrial sector. The position offers flexibility to work remotely within the U.S. and a competitive salary package.

Benefits

Comprehensive health insurance

Vision insurance

Dental insurance

Matching 401(k)

Paid time off (PTO)

Performance-based bonus

Qualifications

• Proven success in B2B SaaS sales and nurturing client relationships.
• Experience in industrial settings preferred, ideally chemical or oil & gas.

Responsibilities

• Build and maintain relationships with key stakeholders in industrial organizations.
• Lead prospects through the entire sales cycle from discovery to deal closure.
• Provide regular pipeline updates and account insights to internal stakeholders.

Skills

Account Management

Communication

Problem-Solving

Project Management

Job description

3 days ago Be among the first 25 applicants

Frontline Data Solutions provided pay range

This range is provided by Frontline Data Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $100,000.00/yr

Direct message the job poster from Frontline Data Solutions

Head of People & Talent | Ex A&O Shearman | Strategic Leader | Talent Management Expert | Consultant | C-Suite - Early Careers Recruitment | Senior…

Who We Are

Frontline Data Solutions provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies. Frontline is a fully distributed organization, and all roles, including this one, can be performed from any location within the United States. Frontline is unique in that it combines the fast-paced, entrepreneurial environment of a start-up software company with the stability and reputation that reflects its 26-year history of serving blue-chip industrial customers.

As an Account Manager at Frontline Data Solutions, you’ll play a pivotal role in ensuring our customers maximize the value of our EHS software. You will act as a key link between customers and internal teams, helping to enhance user experience, adoption, and long-term satisfaction. This role requires a proactive approach to understanding customer needs, addressing challenges, and driving engagement through a combination of technical knowledge, relationship-building, and strategic problem-solving.

You will work closely with internal teams, including Account Executives, Customer Success, Support, and Marketing, to ensure customer satisfaction and retention.

What You'll Do

• Customer Relationship Management: Build and maintain strong, long-term relationships with key stakeholders and senior executives within industrial organizations.
• Sales & Business Development: Identify and map out high-value accounts to drive account expansion. Prospect into those accounts via phone, email, LinkedIn, and other channels to generate new sales opportunities.
• Solution Consultation: Partner with customers to understand their EHS needs, develop tailored solutions, and present value-driven product demonstrations.
• Pipeline & Forecasting: Maintain an accurate pipeline of qualified opportunities and manage the sales process through HubSpot tools.
• Sales Execution: Lead prospects through the entire sales cycle—discovery, demo, solution scoping, and deal closure—within a defined timeframe.
• Industry Expertise: Stay informed on market trends, regulatory changes, customer best practices, and competitor offerings to provide insights and strategic recommendations.
• Reporting & Performance Monitoring: Provide regular pipeline updates and account insights to internal stakeholders.

Skills You'll Need

• Account Management: Proven success in B2B SaaS sales, with a track record of nurturing client relationships, customer retention, and expansion.
• Industry Experience: Experience working with clients in industrial settings, ideally within the chemical, oil & gas, and/or manufacturing sectors. EHS experience is not required, but preferred.
• Communication and Interpersonal Skills: Excellent written and verbal communication, active listening, and presentation skills. Ability to build rapport and trust with customers.
• Technical Aptitude: Comfortable with technology and able to quickly learn and explain complex software.
• Problem-Solving and Analytical Skills: Ability to identify customer challenges, analyze data, and develop solutions that drive business outcomes.
• Project Management: Experience managing multiple accounts, coordinating across departments, and ensuring successful outcomes for clients.

What You'll Get

• Impact: Play a crucial role in helping industrial companies enhance their safety and compliance efforts through effective account management. Your work will directly contribute to improving workplace safety, operational efficiency, and regulatory compliance.
• Growth: Opportunity to develop your skills and advance your career in a fast-growing SaaS company.
• Flexibility: Work remotely from anywhere in the United States. Frontline is a fully distributed organization, so 100% of employees work remotely.
• ·Culture: Be part of a dynamic, collaborative, and supportive team that values innovation and making sure the best ideas get implemented, regardless of tenure.
• Competitive Compensation and Benefits: We offer a competitive base salary ($80,000 - $100,000), a performance-based bonus ($40,000 - $60,000), comprehensive health, vision, and dental insurance, matching 401(k), and PTO.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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