Senior Account Manager

HealtHIE Nevada; United States; Remote; USD 95,000 - 121,000; Full time

Job summary

A leading company in healthcare innovation is seeking a Senior Account Manager to manage relationships with healthcare providers and payers. This role involves strategic partnership development, client engagement, and contributing to organizational growth. The ideal candidate will have a strong understanding of the Nevada healthcare marketplace and proven sales skills. Join a mission-driven team dedicated to improving healthcare quality through secure data sharing.

Benefits

401(k)

Health insurance

Paid time off

Vision insurance

Qualifications

• Minimum of 5 years in healthcare, business development, or account management.
• Experience in healthcare technology and/or clinical settings is a plus.

Responsibilities

• Manage sales, account relationships, and client engagement with healthcare providers.
• Develop and execute strategies to recruit, retain, and grow provider relationships.
• Meet or exceed annual net sales and client engagement goals.

Skills

Problem Solving

Analytical Skills

Organizational Skills

Interpersonal Skills

Communication

Education

Bachelor’s degree in public health, healthcare, business, or a related field

Master’s degree

Tools

CRM tools

Customer engagement platforms

Job description

This range is provided by HealtHIE Nevada. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$95,355.00/yr - $120,739.00/yr

About HealtHIE Nevada:

HealtHIE Nevada is a mission-driven non-profit health information exchange supporting providers and payers across the state. We work collaboratively to improve healthcare quality, coordination, and outcomes through secure data sharing and innovative solutions.

Job Summary:

In a multidisciplinary and professional environment, the Senior Account Manager is responsible for managing sales, account relationships, and client engagement with healthcare providers and payer organizations throughout Nevada. This role plays a key part in advancing HealtHIE Nevada’s mission by fostering strategic partnerships, identifying new use cases, and serving as the main point of contact for assigned stakeholders. This is a Southern Nevada in-market role requiring regular on-site presence across the Nevada provider community.

Key Responsibilities:

• Develop and execute strategies to recruit, retain, and grow provider and payer organization relationships.
• Serve in a broad capacity across sales, client retention, implementation support, and relationship management.
• Meet or exceed annual net sales and client engagement goals.
• Identify and consult on new use cases that expand service offerings and increase client value.
• Create business plans and ROI calculators for potential services or solutions.
• Coordinate effectively with internal HIENV departments to ensure successful implementation and client satisfaction.
• Act as the primary contact for assigned clients, addressing concerns, suggestions, and service issues.
• Maintain detailed documentation in the CRM system, tracking client activities and communications.
• Stay current on all HIENV products, services, and data requirements.
• Communicate HIENV’s mission and vision clearly to clients and stakeholders.
• Work collaboratively with HIENV leadership to support organizational growth and sustainability.

Qualifications:

Education:

• Bachelor’s degree in public health, healthcare, business, or a related field required.
• Master’s degree is preferred and may substitute for experience.

Experience:

• Minimum of 5 years in healthcare, business development, or account management.
• Experience in healthcare technology and/or clinical settings is a plus.

Other Requirements:

• Strong understanding of the Nevada healthcare marketplace.
• Ability to attend same-day, in-person meetings with clients throughout the region.
• Travel within the state as needed.

Skills & Abilities:

• Proficiency in consultative and complex sales approaches (e.g., Miller Heiman Strategic Selling).
• Strong problem-solving, analytical, and organizational skills.
• Excellent interpersonal, verbal, and written communication abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Tech-savvy and efficient in using CRM tools and customer engagement platforms.

Physical & Work Environment Requirements:

• Ability to sit, stand, walk, and use a computer for extended periods.
• Occasional lifting of up to 25 pounds.
• Vision requirements include close, distance, peripheral, and depth perception.
• Must be able to work in varying environments, including client offices and occasional exposure to weather during travel.
• Noise levels are generally moderate.

Join Our Team:

If you're passionate about healthcare innovation and enjoy working in a collaborative, mission-driven environment, we invite you to apply and help shape the future of healthcare in Nevada.

Job Type: Full-time

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

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