Account Manager

Magna International; Troy, Northern (MI, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Magna Exteriors is seeking an Account Manager to manage a designated book of business across target pursuit, development, and production phases. You will lead pricing, program timing, and cross-functional coordination to meet customer expectations and maximize profitability.

The role requires 5+ years of automotive sales experience and a Bachelor’s degree in Business Administration or Engineering. Ford experience is a plus, with an emphasis on integrity and teamwork.

Qualifications

• 5+ years of Automotive sales experience (Ford preferred).
• Written and verbal English language skills.
• Proven ability to manage a book of business and develop customer relationships.

Responsibilities

• Manage a book of business assigned by supervisor.
• Lead and manage commercial elements for target pursuits, development programs, and production programs.
• Develop pricing strategies and manufacturing process efficiencies to maximize profits.
• Coordinate communication with the global team and communicate customer and supplier intelligence.
• Represent Magna Exteriors professionally with integrity and enthusiasm.
• Train divisions to be competent in customer processes and procedures.

Skills

Automotive sales

English communication

Customer relationship

Education

Bachelor's Degree in Business Administration/Engineering

Job description

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Job Responsibilities:

POSITION SUMMARY:

The Account Manager will be assigned a book of business to manage by their supervisor and in line with management expectation and direction. This business will fall into one of three categories: (1) Target Pursuit Business, (2) Business in Development, and (3) Business in Production.

• 1) Target Pursuit Business Create Plan, Lead the development, and Execute customer strategies to secure targeted business. Plan, Lead and Manage the quote process for targeted programs to completion with the divisions (spend time at divisions to collectively and clearly understand customer and division requirements and gain intricate knowledge of figures and accuracy) Ensure all appropriate customer deliverables are addressed in the final quote submission package. Use creative commercial negotiation skills: “business common sense”, ask for team/manager support whenever needed, with tenacity to find a solution/resolution. Ensure Purchase Orders and customer authorization are correct and properly received. Understand and Recommend Pricing Strategies and Manufacturing Process efficiencies to maximize profits.
• 2) Business in Development Plan, Lead and Manage the commercial elements on each program throughout development to identify and immediately address all commercial issues. Ensure program deliverables and timing are understood by the division(s), and customer expectations are met. Understand and Recommend Pricing Strategies and Manufacturing Process efficiencies to maximize profits.
• 3) Business in Production Plan, Lead and Manage all commercial elements of the program throughout launch and production. Ensure program deliverables and timing are understood by the division(s) and customer expectations are met. Understand and Recommend Pricing Strategies and Manufacturing Process efficiencies to maximize profits.

Other Job Elements:

Perform an effective review of our customer’s activities to identify situations that may impact Magna's business or present product and sales opportunities.

Coordinate communication on development and sales opportunities with the rest of the global team as needed.

Communicate appropriate and accurate customer and supplier intelligence to their manager, business development teams, and other appropriate individuals within the company.

Follow up until the all elements of job/program/task are completed.

Represent our company professionally and with a high level of integrity and enthusiasm.

Develop professional relationships of Trust and Integrity with the customer, divisions, teams, peers and suppliers that support our ability to be successful.

Network effectively to utilize resources within our company.

Collaborate with Business Development Leads to set goals and action plans for Target Pursuit.

Ensure Divisions are Trained and Competent in customer process and procedures.

Business Awards to Target Pursuit Acceptance of other job duties as required and/or assigned, which could be outside of the scope of normal activities to support the entire sales team.

Open Issues Avoidance and Resolution

Commercial and Customer Management in Support of Divisional Program Management Process Effective networking and utilization of resources throughout the company.

Confident and Effective Communication and Coordination at divisions to develop business.

Technically Competent with Engineering background, recommended.

Confident and Effective Communication with Customer and Divisions to address and resolve confrontational issues professionally and create future business opportunities.

Quote Process and Commercial Negotiation Process Open Commercial Issues Resolution (Identify - Track - Close) Account Management

The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

QUALIFICATIONS:

• Education/Special Knowledge/Skills – Bachelor’s Degree in Business Administration, Engineering, or related field, or equivalent combination of education and experience.
• Written and verbal English language skills.
• Experience – 5+ Years of Automotive sales experience, preferably with Ford.
• Physical Demands/Work Environment - Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type: Regular / Permanent Group: Magna Exteriors

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. In the right environment, your ideas can turn into industry-changing automotive technologies and improve the lives of people around the world. Let's create the future of mobility, together.

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