Account Manager

Ms Companies, LLC; Troy (MI); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Hybrid schedule

Competitive base salary

Annual bonus potential

Comprehensive benefits package

PTO and holidays

Job summary

MS Companies is seeking an Account Manager to support OEM and Tier-1 programs across North America. You will coordinate RFQ activity, quotes, pricing, and ongoing account support in a fast-paced automotive manufacturing environment.

Based in Troy, Michigan, this hybrid role requires in-office collaboration Tue–Thu with remote Mondays and Fridays, and occasional travel. The ideal candidate has 2–4 years in automotive manufacturing and strong communication skills.

Qualifications

• 2–4 years in automotive manufacturing, supplier sales support, or account management
• Experience supporting RFQ, quotes, pricing, or customer commercial support
• Experience with OEM and/or Tier-1 accounts preferred
• Understanding of customer communication, manufacturing workflows, and change management
• Proficiency with MS Office and reporting/documentation functions
• Experience using ERP/CRM or quoting systems
• Strong multi-tasking and prioritization abilities
• Excellent verbal and written communication
• Authorized to work in the United States without sponsorship

Responsibilities

• Coordinate RFQ activity, quote preparation, pricing documentation, and customer support
• Serve as liaison between customers and internal departments for requests and changes
• Maintain commercial documentation, quotes, and reporting in internal systems
• Monitor communications, open items, and follow-up on commercial activities
• Collaborate with Sales, Engineering, Manufacturing, Operations, Estimating, Accounting, and PM teams
• Support launch coordination, meetings, and ongoing production support
• Identify opportunities to improve quotation efficiency and customer support
• Attend occasional customer visits and plant meetings with limited travel

Skills

Automotive industry experience

RFQ processes

Quote coordination

Customer communication

Microsoft Office

ERP/CRM familiarity

Organizational skills

Verbal and written communication

Self-motivation and accountability

Education

Bachelor’s degree in Business, Supply Chain, Engineering, Manufacturing, Marketing, or related field

Tools

Oracle

SAP

Salesforce

Plex

Job description

Location: Troy, Michigan (Hybrid Schedule | Relocation Not Available)

Salary Range: $80,000 – $95,000 Base Salary + Annual Bonus Potential

Job Summary

MS Companies is seeking an Account Manager on behalf of a stable, globally established automotive manufacturing organization supporting OEM and Tier-1 customer programs throughout North America.

This role will support a collaborative commercial operations and customer account team responsible for managing RFQ activity, quote coordination, customer communication, and ongoing account support within a fast-paced automotive manufacturing environment.

The ideal candidate will possess prior experience supporting automotive supplier or manufacturing customer accounts, commercial operations, quoting processes, or program coordination activities. This individual will serve as a key liaison between customers and internal teams while helping ensure timely execution of customer requests, quoting activity, engineering changes, launch support, and ongoing account management responsibilities.

This opportunity is well-suited for candidates who thrive in customer-facing manufacturing environments and who possess strong organizational skills, professional communication abilities, and a proactive, solutions-oriented mindset.

This hybrid position is based in Troy, Michigan, with in-office collaboration expected Tuesday through Thursday and remote flexibility on Mondays and Fridays. Limited overnight travel may occasionally be required.

Required Skills & Qualifications

• Minimum 2–4 years of experience within automotive manufacturing, supplier sales support, account management, commercial operations, customer service, quoting, or related customer-facing manufacturing environments
• Prior experience supporting RFQ processes, quote coordination, pricing activities, or customer commercial support functions
• Experience supporting OEM and/or Tier-1 automotive customer accounts preferred
• Strong understanding of customer communication, manufacturing workflows, engineering changes, and account coordination processes
• Proficiency within Microsoft Office, including Outlook, Excel, PowerPoint, and reporting/documentation functions
• Experience working within ERP, CRM, quoting, or proprietary business systems
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests simultaneously
• Professional verbal and written communication skills with both customers and internal cross-functional teams
• Self-motivated and proactive with strong follow-through and accountability
• Must be authorized to work in the United States without sponsorship

Preferred Skills & Qualifications

• Experience within automotive supplier, Tier-1, Tier-2, or OEM manufacturing environments
• Experience supporting customer launches, production programs, engineering changes, or commercial operations activities
• Familiarity with customer portals, quoting systems, or automotive commercial processes
• Experience utilizing Oracle, SAP, Salesforce, Plex, or related ERP/CRM systems
• Experience supporting automotive plastics, engineered components, injection molding, fastening systems, or related manufacturing products
• Ability to professionally manage customer expectations and maintain strong working relationships
• Bachelor’s degree in Business, Supply Chain, Engineering, Manufacturing, Marketing, or related field preferred
• Interest in long-term career growth within a stable manufacturing organization

Day-to-Day Responsibilities

• Coordinate RFQ activity, quote preparation, pricing documentation, and customer commercial support activities
• Serve as a liaison between customers and internal departments regarding customer requests, engineering changes, quote activity, production support, and ongoing account coordination
• Maintain and update commercial documentation, quote records, customer information, and reporting metrics within internal business systems
• Monitor customer communications, open items, and commercial activities to ensure timely follow-up and completion
• Collaborate cross-functionally with Sales, Engineering, Manufacturing, Operations, Estimating, Accounting, and Program Management teams
• Support launch coordination, customer meetings, ongoing production support activities, and account-management initiatives
• Assist with identifying opportunities for process improvement, quoting efficiency, and customer support optimization
• Participate in occasional customer visits, plant meetings, and limited regional travel activities as needed

Physical & Environment Requirements

Physical expectations and working conditions associated with the role may include extended periods of sitting, computer-based work, customer meetings, and occasional travel to customer or manufacturing locations.

This position operates primarily within a professional office environment with hybrid flexibility. Occasional visits to manufacturing facilities may require standard PPE and adherence to plant safety procedures.

Company Benefits & Culture

This opportunity offers the chance to join a stable, globally recognized automotive manufacturing organization with a strong reputation for operational excellence, customer partnership, and long-term business stability.

Additional highlights include:

• Competitive base salary and annual bonus opportunity
• Collaborative and team-oriented work environment
• Exposure to OEM automotive programs and cross-functional business operations
• Long-term career growth potential within a global manufacturing organization
• Comprehensive benefits package and PTO offerings
• Professional, process-driven culture focused on accountability, teamwork, and customer support

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