Account Manager

CBTS; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

CBTS in Tampa seeks a Senior Account Manager to drive all facets of the sales process for network services, IT professional and managed services, and hardware products. You will lead account strategy, coordinate cross-functional resources, and manage relationships to achieve revenue and gross profit targets.

Ideal candidates have 10+ years of experience in large/strategic accounts and a Bachelor's degree, with proven ability to identify opportunities and close deals in a fast-paced environment.

Qualifications

• Ten or more years of account management experience in enterprise settings.
• Experience in network services, IT professional services, and hardware products preferred.
• Bachelor's degree required or equivalent experience.

Responsibilities

• Drive all aspects of the sales process for assigned customers.
• Lead sales strategy and coordinate resources to identify and close opportunities.
• Maintain a sales funnel and provide accurate forecasts.
• Develop sales plans to meet revenue and profit goals.

Skills

Consultative Selling

Account Management

Sales Planning

Customer Relationship

Strategic Selling

Education

Bachelor's Degree

Job description

OnX serves enterprise and midmarket clients in all industries across the United States and Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Job Purpose:

This position reports to the Director of Sales, Sales Vice President, Vice-President of Sales, or Branch Manager and is responsible for driving all aspects of the sales process to specific customers within the assigned module/vertical customer segment. The Senior Account Manager is the primary contact for all face-to-face proactive sales efforts for all network services, IT professional services, IT managed services, hardware related IT products, and is responsible for the overall customer relationship.

This position interacts with and provides resources to all levels of sales and sales management. This position is responsible for identifying, qualifying, and closing key opportunities. Customer satisfaction, as well as financial measures (revenue and/or gross profit), will directly relate to the performance of the position. The successful Senior Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.

Essential Functions:

• Build strategies to drive revenues and/or gross profits within the assigned module/vertical customer segment, maintaining a high activity level in accounts to achieve plan results. (50%)
• Lead overall sales effort/strategy and coordination of appropriate overlay sales/technical resources (ie. Practice Leads, Technical Sales Engineers, etc.). Focus on the identification of new solution opportunities, protect existing revenue base, manage internal/external communication, elevate appropriate roadblocks/issues to management, and maintain overall customer satisfaction. (30%)
• Maintain appropriate sales funnel and provide accurate forecasts to sales management with regard to network and IT related services/solutions. (10%)
• Attend and participate in account team reviews and strategy sessions geared at protecting existing business and driving new revenue opportunities. (10%)

Experience:

• Ten (10) years or more experience preferred
• Prior training/experience large/strategic account management
• Experience in network-services, IT professional services, IT managed services, and hardware related IT products preferred

Education:

• Four years of College resulting in a Bachelor's Degree or equivalent

Special Knowledge/Skills:

• Consultative/Solution
• Selling Qualifying Sales
• Process Planning Customer Knowledge
• Product Knowledge
• Self-Management
• Business Acumen
• Competitive
• Knowledge Resource
• Leadership
• Resource Management

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.