Account Manager

Revvo,; San Mateo (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Revvo is seeking an Account Manager in San Mateo, CA to build and nurture long-term relationships with key customer accounts. You will drive product adoption and usage of the Revvo platform, while advising on the roadmap to ensure customer success and continued value realization.

You will engage with business champions, understand client goals, and translate them into actionable opportunities for Revvo’s mobility and analytics platform.

Qualifications

• Customer-focused mindset with the ability to retain and grow accounts.
• Ability to map client goals to Revvo platform value and outcomes.
• Strong capacity to explain complex tech concepts to varied audiences.

Responsibilities

• Develop long-term relationships with key customer accounts.
• Drive product adoption and ongoing usage of Revvo.
• Advise on roadmap to improve Revvo products based on client needs.
• Engage with champions to identify new opportunities using Revvo.

Skills

Strategic focus

Customer relationships

Product adoption

Technical communication

Resourcefulness

Job description

Revvo Careers

Account Manager

Location: San Mateo, California Employment Type: Full Time

As an Account manager, you’ll develop long-term relationships with key customer accounts, ensuring they are getting value and deriving success from the Revvo platform. You’ll be responsible for managing deep customer relationships, driving effective product adoption and advising on the company’s roadmap to improve our products.

What you do

• Ensure that our product is meeting key customer requirements
• Drive product adoption and ongoing usage of Revvo
• Engage with business champions to thoughtfully help them identify new opportunities leveraging our platform
• Become an expert on the Revvo platform and integrations, while keeping up with industry trends in mobility, data, and analytics

• Assist and support sales process, pipeline, and deployment of Revvo products

Required Skills

• Strategic focus on customer happiness and retention
• Understand clients’ business goals, anticipate future needs and identify solutions
• Proven capacity to develop relationships and optimize customer accounts
• Aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
• Resourceful – you might not have all the answers, but you know how to find them

Nice-to-have Skills

• Experience as an account manager, customer success manager or sales manager
• Experience understanding enterprise customer needs and translating them into achievable goals
• Passionate about supporting and transforming customers’ experience
• Prior automotive or mobility industry experience