Account Manager

Cervin; Draper (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology company located in Draper, UT is seeking an Account Manager to maintain long-term relationships with customers and drive sales. The ideal candidate will excel in communication and multitasking while being eager to learn B2B sales. Responsibilities include supporting customer adoption of products, managing relationships with stakeholders, and growing a book of business. Previous experience in account management or sales is preferred, particularly in the technology or SaaS industry. This role is full-time and entry-level.

Qualifications

• Previous experience in account management, customer success, or sales is preferred.
• Experience in the technology or SaaS industry is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Own the relationship and retention of customers post-implementation.
• Assist customers in adopting more features and optimizing the platform.
• Establish and maintain relationships with multiple stakeholders.
• Achieve and exceed sales targets.
• Manage and grow a book of business through strategic account management.

Skills

Excellent communication skills

Ability to multitask

Understanding of customer experience

Willingness to learn B2B sales

Job description

Account Manager

Draper, UT, United States

Full Time

Entry Level

The Account Manager is a customer-facing role responsible for maintaining long-term relationships with existing customers and upselling customers on additional products. Account Managers are expected to understand Redo's product offerings in depth and adapt the product to customers' needs. This role carries a quota and a book of business.

Responsibilities

• Own the relationship and retention of customers post-implementation.
• Assist customers in adopting more features and optimizing the platform.
• Establish and maintain relationships with multiple stakeholders.
• Achieve and exceed sales targets.
• Manage and grow a book of business through strategic account management and customer success initiatives.

Qualifications

• Excellent communication skills, both verbal and written.
• Willingness to learn B2B sales.
• Ability to multitask and prioritize tasks effectively.
• Understanding of customer experience and service.
• Ability to work in a fast-paced environment.
• Previous experience in account management, customer success, or sales is preferred.
• Experience in the technology or SaaS industry is a plus.

Redo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued, respected, and supported.

At Redo, we’re trying to be an AI-native team that moves fast and optimizes for time, so we use one-way video interviews as part of our hiring process. We know this can feel new (and sometimes uncomfortable), so just a heads-up: if you move forward, you’ll be asked to record a short video. With a lean talent team and high candidate volume, this helps us fairly and flexibly engage with everyone.