Account Manager

MultiSystems, Inc.; San Juan (PR); In loco; USD 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

MultiSystems, Inc. is seeking an Account Manager for a full-time, on-site role based in San Juan. You will manage existing client relationships, identify new business opportunities, and coordinate solution proposals to support client needs.

You will work closely with technical, sales, and support teams to drive satisfaction, address issues, and contribute to revenue growth. The position requires strong communication and presentation skills, experience in B2B technology, and the ability to

Competenze

• Bachelor’s degree or equivalent professional experience.
• Experience in B2B technology, manufacturing, logistics, or supply chain is a plus.
• On-site in San Juan with travel to client locations as needed.
• Strong communication and presentation skills; bilingual in English and Spanish is highly beneficial.

Mansioni

• Manage existing client relationships and account plans.
• Identify and pursue new business opportunities.
• Coordinate solution proposals and presentations.
• Collaborate with technical, sales, and support teams to oversee implementation follow-up.
• Maintain accurate account records and monitor market trends.

Conoscenze

Client relationships

Account management

Business development

Sales

Negotiation

Bilingual EN/ES

Formazione

Bachelor’s degree or equivalent experience in Business/Engineering/IT

Descrizione del lavoro

The Account Manager is a full-time, on-site role based in San Juan. This role is responsible for managing existing client relationships, identifying new business opportunities, and ensuring that MultiSystems’ technology solutions meet client needs. Day-to-day tasks include understanding customer operations, coordinating solution proposals, preparing and delivering presentations, and maintaining accurate account records. The Account Manager will collaborate closely with technical, sales, and support teams to oversee implementation follow-up, address client issues, and drive long-term satisfaction and retention. The role also involves monitoring market trends, participating in local business development activities, and contributing to revenue growth targets.

Qualifications

• Client relationship management and account management skills, including the ability to build trust, manage expectations, and maintain long‑term partnerships.
• Business development, sales, and negotiation abilities to identify opportunities, present solutions, and close deals in manufacturing, mobility, or supply chain environments.
• Understanding of technology solutions, such as enterprise mobility, automatic identification, and data collection systems, with the capacity to translate technical features into business value.
• Strong communication, presentation, and interpersonal skills in en_US; bilingual proficiency in English and Spanish is highly beneficial.
• Organizational, planning, and follow‑up skills to manage multiple accounts, track activities, and coordinate with cross‑functional teams.
• Bachelor’s degree in Business, Engineering, Information Technology, or a related field, or equivalent professional experience.
• Experience in B2B technology, manufacturing, logistics, or supply chain sectors is a plus.
• Ability to work on-site in San Juan, with occasional travel to client locations as needed.

Company Description

MultiSystems, Inc., founded in 1987, is a technology solutions integrator specializing in manufacturing operations, business mobility, and supply chain optimization. For over 30 years, the company has implemented leading automatic identification and data collection technologies to deliver cutting‑edge integrated solutions. MultiSystems provides end‑to‑end services that include hardware integration, software, installation, training, and maintenance. The company serves more than 1,000 organizations, ranging from Fortune 500 enterprises to small and medium‑sized businesses, across the United States, Puerto Rico, the Dominican Republic, and Costa Rica.