Account Manager

Wilson Sonsini Goodrich & Rosati; San Francisco (CA); Hybrid; USD 102,000 - 138,000; Full time

Benefits offered by this job

Hybrid work schedule

Benefits package

Job summary

Wilson Sonsini Goodrich & Rosati is seeking an experienced Account Manager to join the Finance team in a hybrid role. You will manage client account portfolios, interface extensively with firm clients, partners, and finance management to ensure accurate billing and strong client service.

The role requires at least 4 years in high-volume law firm finance with expertise in billing and collections, and proficiency with Aderant, Excel, and Word.

Qualifications

• Minimum 4 years in high-volume law firm finance with billing and collections experience.
• Experience with financial policies and procedures and finance software.

Responsibilities

• Build and maintain relationships with partners as primary billing contact
• Manage inventory of client portfolios, ensuring compliance with firm policies
• Understand billing structures and terms to advise partners
• Oversee accurate and timely billing, track receivables, resolve payment issues
• Use dashboards to analyze client financial performance and trends

Skills

Billing & collections

Financial analysis

Client service

Communication

Team collaboration

Tools

Aderant

Excel

Word

Job description

Responsibilities:

• Build and maintain strong relationships with partners, acting as their primary point of contact for billing and finance-related matters
• Manage the inventory of a portfolio of high-value clients, ensuring compliance with the financial policies of the firm and processes of the finance department
• Understand billing structures, commercial terms, fee arrangements, client requirements, and law firm economics to advise and support assigned partners
• Oversee accurate and timely billing, track receivables, and proactively resolve any issues related to prompt payment
• Use dashboards and reporting tools to analyze client inventory and financial performance, and to identify trends and develop recommendations to improve outcomes
• Anticipate and address client concerns or disputes, demonstrating resourcefulness and professionalism in resolving challenges
• Exhibit excellent written and verbal communication to articulate complex financial concepts in a clear and professional manner
• Demonstrate a commitment to client satisfaction and proactive approach to enhancing client experience
• Handle completing priorities in a fast-paced environment with professionalism and composure

Qualifications:

• Minimum of 4 years of experience in high volume/dollar, automated, law firm finance role, including billing and collections
• Knowledge and understanding of financial policies and procedures and use of both accounting and collections software systems
• Ability to perform complex financial analysis
• Ability to interact with all levels of personnel and interact and function as part of a team
• Ability to meet strict deadlines and handle multiple competing priorities simultaneously
• Strong problem-solving abilities
• Strong analytical and negotiations skills
• Excellent verbal and written communication skills
• Must be client service focused
• Experience with Aderant or other legal finance software required
• Proficient in Excel and Word

Wilson Sonsini is currently looking for an experienced Account Manager to join the Finance team. This position will be responsible for managing client account portfolios and will interface extensively with firm clients, partners and finance management.

This position is available as a hybrid work schedule.

The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:

Palo Alto, San Francisco: $102,000 – $138,000 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here.

Equal Opportunity Employer (EOE).