Account Manager

Sigona's Office Deliveries; San Carlos (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Dental and vision reimbursement

Paid time off

Flexible work environment

Employee discount

Free fresh fruit

Impact in family-owned business

Job summary

Sigona’s Office Deliveries is seeking an Account Manager to nurture and grow relationships with wholesale customers across the Bay Area. You will serve as the primary contact, identify new sales opportunities, and coordinate samples, pricing, and promotions to help customers succeed.

The role emphasizes consultative selling, effective follow-up, and collaboration with operations to ensure exceptional service. A background in CRM usage and multi-account management is essential.

Qualifications

• 3+ years of account management, customer success, sales, business development, or related experience.

Responsibilities

• Manage and grow relationships with existing wholesale customers.
• Identify opportunities to increase sales within current accounts.
• Follow up on trade show leads, inbound inquiries, referrals, and marketing-generated opportunities.
• Re-engage former customers and help bring them back to Sigona's.
• Conduct customer meetings by phone, video conference, and in person.
• Coordinate product samples, pricing, promotions, and account setup.
• Maintain accurate customer information and activity within HubSpot CRM.
• Collaborate closely with operations and customer service teams to ensure smooth execution.
• Attend trade shows, customer meetings, food fairs, and industry events.
• Become knowledgeable about fresh produce, healthy snacks, and workplace food programs.

Skills

Relationship-building

Communication

Organization

Multi-tasking

CRM experience

Tools

HubSpot

Salesforce

Job description

Sigona’s Office Deliveries & Fruit For Thought

Travel: Local customer meetings plus occasional travel (approximately 1-2 trips per quarter)

About Us

Sigona's Office Deliveries and Fruit For Thought are family-owned businesses dedicated to bringing fresh fruit and wholesome snacks to workplaces across the country.

Through Sigona's Office Deliveries, we deliver premium fresh fruit programs to offices throughout the Bay Area. Through Fruit For Thought, we provide dried fruit, nuts, trail mixes, and healthy snacks to Office Coffee Service providers, breakroom operators, and workplace foodservice distributors nationwide.

We're looking for an Account Manager who enjoys building long-term customer relationships, helping customers grow their business, and identifying new opportunities within existing accounts.

The Opportunity

This role is ideal for someone who loves working with customers and enjoys finding ways to expand relationships over time.

You’ll manage a portfolio of wholesale customers while serving as their primary point of contact. You’ll help customers succeed, identify growth opportunities, follow up on trade show and marketing-generated leads, and work closely with our operations team to ensure an exceptional customer experience.

This is not a high-volume cold calling role. Instead, success comes from relationship building, consultative selling, strong follow-through, and becoming a trusted advisor to customers.

What You'll Do

• Manage and grow relationships with existing wholesale customers
• Identify opportunities to increase sales within current accounts
• Follow up on trade show leads, inbound inquiries, referrals, and marketing-generated opportunities
• Re-engage former customers and help bring them back to Sigona's
• Conduct customer meetings by phone, video conference, and in person
• Coordinate product samples, pricing, promotions, and account setup
• Maintain accurate customer information and activity within HubSpot CRM
• Collaborate closely with operations and customer service teams to ensure smooth execution
• Attend trade shows, customer meetings, food fairs, and industry events
• Become knowledgeable about fresh produce, healthy snacks, and workplace food programs

What We're Looking For

• 3+ years of account management, customer success, sales, business development, or related experience
• Strong relationship-building and communication skills
• Excellent organization and follow-through
• Experience managing multiple priorities and customer conversations simultaneously
• Comfort using CRM systems such as HubSpot, Salesforce, or similar platforms
• Ability to work independently while collaborating effectively with a small team
• Valid driver's license and reliable transportation

Preferred:

• Foodservice, produce, grocery, vending, micro-market, office coffee service, hospitality, or CPG experience
• HubSpot experience
• Experience managing trade show leads and customer follow-up
• Experience growing existing accounts through consultative selling

What We Offer

• Competitive salary plus performance bonus opportunities
• Dental and vision reimbursement program
• Paid time off
• Flexible and supportive work environment
• Employee discount at Sigona's Farmers Market
• Free fresh fruit and healthy snacks
• Opportunities to make a direct impact in a growing family-owned business

If you enjoy helping customers succeed, building lasting relationships, and promoting healthier food choices in the workplace, we’d love to hear from you.

Sigona’s Office Deliveries and Fruit For Thought is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.