Account Manager

Brandito; Richmond (VA); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid schedule

Office in Richmond, VA

Job summary

Brandito in Richmond, VA is seeking an Account Manager to manage a dedicated client portfolio in a hybrid role. You will deliver exceptional service, creative SWAG solutions, and seamless order management.

You will cultivate client relationships, identify growth opportunities, and collaborate with Sales, Finance, E-commerce, and Fulfillment teams to ensure a smooth, high‑quality experience while meeting sales goals.

Qualifications

• Proven success in a sales role.
• Experience in account management or client-facing roles (promo/branding is a plus).
• Familiarity with CRM tools and MS Office.
• Ability to thrive in a fast-paced, results-driven environment.
• Background check may be required.

Responsibilities

• Client Champion: Cultivate meaningful relationships with clients, becoming their trusted partner and problem-solver.
• Sales Driver: Identify opportunities to grow accounts, generate new business, and meet sales goals.
• Internal Connector: Collaborate with Sales Coordinators, Finance, E-commerce, and Fulfillment teams for a smooth client experience.
• SWAG Solutions Expert: Develop and present creative promotional product ideas aligned with client needs.
• Process Improver: Proactively resolve issues and improve services to keep projects on track.
• Data Driver: Track performance in the CRM system from pipeline to client satisfaction.

Skills

Relationship building

Multi-tasking

Detail oriented

Clear communication

Self-motivated

Creative problem solving

Tools

CRM tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

Full Time Richmond, VA, US

Job Type: Full Time, Hybrid

Reports To: Customer Success Manager

Base Salary Range: $50,000 to $55,000

Additional Compensation: Competitive uncapped monthly commission, providing significant earning potential based on performance

Account Manager (Hybrid) – Drive Client Success Through Creative SWAG Solutions

At BRANDITO, we believe in delivering more than just SWAG -we're re-defining the buying experience for our customers. As a leader in the promotional product industry, we aim to make the buying process fun, easy, and tailored to each client's unique vision. And that's where youcome in!

We're looking for enthusiastic Account Managers to join our HQ Office who can take charge of a dedicated portfolio of clients and ensure they receive exceptional service, creative solutions, and lots of SWAG! You'll be the go-to person for all things related to your accounts-from innovative product presentations to seamless order management.

What You'll Be Doing:

Client Champion: Cultivate meaningful relationships with clients, becoming their trusted partner and problem-solver.

Sales Driver: Proactively identify opportunities to grow accounts, generate new business, and meet or exceed sales goals.

Internal Connector: Collaborate with our Sales Coordinators, Finance, E-commerce, and Fulfillment teams to deliver a smooth, engaging experience for every client.

SWAG Solutions Expert: Develop and present creative promotional product ideas that align with client needs and goals, staying ahead of trends by attending supplier events (we know you'll love the SWAG!).

Process Improver: Be proactive in resolving issues and finding ways to enhance our services, making sure clients stay happy and ensuring projects stay on track.

Data Driver: Keep tabs on your performance through our CRM system, tracking everything from pipeline activity to client satisfaction.

Why You'll Love It Here:

Culture First: We're a company that values positivity, creativity, and collaboration. We encourage bold ideas and bring client visions to life every day.

Work Flexibility: Enjoy the perks of a hybrid schedule-you'll have the best of both worlds, working from home while still connecting with our HQ office and team in person.

SWAG Central: Get your hands on the latest promotional products and be the first to know about new trends in the industry.

Professional Growth: We believe in fostering talent and providing opportunities for you to grow, both personally and professionally.

What you bring to the table:

• Stellar relationship‑building skills with a knack for clear communication (and a dash of charm).
• Master multi‑tasker who can manage several projects at once without breaking a sweat.
• Detail‑oriented and organized—after all, success is in the details!
• A go‑getter attitude, self‑motivated, and driven to exceed expectations.
• Ability to think critically and offer creative solutions.

What You'll Need:

• Demonstrated success in a sales role.
• Experience in account management or a client‑facing role (bonus points if you’ve worked in promo or branding).
• Familiarity with CRM tools, email, and Microsoft‑based applications.
• Ability to thrive in a dynamic, results‑driven environment.
• A willingness to undergo a background assessment.

Physical Requirements

Able to sit at a desk comfortably while working on a computer, for extended periods of time.

Position is located in our Richmond, VA office.

Join the Team! Ready to join a company that is passionate about people as it is about SWAG? At BRANDITO, we combine fun with functionality, creativity with strategy, and relationships with results. We can't wait to meet you!

BRANDITO LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.