Account Manager

Sales & Business Development; Portland (ME); A distancia; USD 24.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working hours

Remote work up to 90 days/year

Private healthcare

Life insurance

Mental health support

Learning budget

Descripción de la vacante

Packhelp is seeking an Account Manager to grow a portfolio of B2B clients and drive revenue through upsell and retention. You will manage negotiations, coordinate with Design, Operations and Product teams, and deliver tailored packaging solutions for SMBs and Enterprises.

The role emphasizes building long-term relationships, working in a fast-paced environment, and achieving ambitious sales targets with support from a global tech-enabled platform.

Formación

• Fluent English is a must.
• 2-5+ years of experience in B2B sales (SaaS, ecommerce, or manufacturing/custom products).
• Proven track record of owning revenue targets and growing accounts (upsell, cross-sell, retention).
• Experience managing end-to-end sales processes, including negotiations and closing.
• Ability to coordinate multiple stakeholders and internal teams.
• Proactive, ownership-driven approach with problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Bonus points: Fluency in Polish, French, Spanish or German.
• Packaging experience.

Responsabilidades

• Manage and grow a portfolio of B2B clients (SMB & Enterprise).
• Own revenue targets through upsell, cross-sell, and retention.
• Run the full sales cycle: needs discovery, proposal, negotiation, and closing.
• Identify client needs and deliver tailored packaging solutions.
• Coordinate custom projects with internal teams (Design, Operations, Product).
• Proactively develop and reactivate client relationships.
• Negotiate commercial terms, including contracts and non-standard payment conditions.
• Collaborate cross-functionally to ensure smooth order execution and customer satisfaction.
• Track pipeline and performance in CRM and meet sales targets.
• Represent Packhelp in all client interactions and contribute to improving sales processes.

Conocimientos

Fluent English

B2B sales

Account management

Sales cycle

CRM

Herramientas

CRM software

Descripción del empleo

Team & Operations

Sales Department

Place of work

Warsaw

Salary

12000 - 17000 OTE PLN gross (base salary: 8,500 - 13,500 PLN gross + 3,500 PLN gross commission/month)

About us

Meet Packhelp. We're an international group of over 160 professionals who are helping nearly 50,000 companies across the World. On the outside, we’re a packaging company, but look a little closer, and you’ll see we’re one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors.

Position

Account Manager

Role Overview

who is passionate about building long-term client relationships, enjoys working in a fast-paced environment, and has a strong commercial mindset. In this role, you will manage and grow a portfolio of B2B clients, drive revenue through upsell and retention, and work closely with internal teams to deliver tailored packaging solutions.

Responsibilities

• Manage and grow a portfolio of B2B clients (SMB & Enterprise)
• Own revenue targets through upsell, cross-sell, and retention
• Run the full sales cycle: needs discovery, proposal, negotiation, and closing
• Identify client needs and deliver tailored packaging solutions
• Coordinate custom projects with internal teams (Design, Operations, Product)
• Proactively develop and reactivate client relationships
• Negotiate commercial terms, including contracts and non-standard payment conditions
• Collaborate cross-functionally to ensure smooth order execution and customer satisfaction
• Track pipeline and performance in CRM and meet sales targets
• Represent Packhelp in all client interactions and contribute to improving sales processes

Requirements

• Fluent English is a must!
• 2-5+ years of experience in sales: B2B Account Management (preferably in SaaS, e-commerce, or manufacturing/custom products)
• Proven track record of owning revenue targets and driving account growth (upsell, cross-sell, retention)
• Experience managing end-to-end sales processes, including negotiations and closing
• Ability to manage multiple stakeholders and coordinate projects with internal teams
• Proactive, ownership-driven approach and strong problem-solving skills
• Ability to work independently and take full responsibility for results
• Comfortable working in a fast-paced environment and adapting quickly
• Bonus points: Fluency in Polish, French, Spanish or German
• Packaging experience

Benefits

• Flexible working hours - here comes work-life balance and possibility to work remote
• The best possible tools - easy access to the latest technology, our own apps, a Macbook, and industry-standard software
• Health & Wellness - private healthcare, life insurance, mental health support, and a subsidized MultiSport card
• Fair compensation - performance-based pay raises and bonuses for employee referrals
• Career development - internal workshops, training sessions, and learning budget
• Work from the places you love most - possibility to work remotely from anywhere in the world for up to 90 days a year
• Vacation & time off - 26 paid vacation days and 1 extra
• Better Future Day for actively making our world a better place

More about us

We are experts in the unboxing experience. We create revolutionary technology that supports the growing packaging needs of all business models. Our proprietary software unleashes creativity, speeds up packaging development, and automates mundane tasks. Above all else, we help connect brands with sustainable yet affordable packaging solutions. While Packhelp HQ is based in Poland, our thriving community of product engineers, creatives, marketers, and more work around the globe in countries such as Spain, France, and the Netherlands. In 2021, we revamped the Packhelp office to be an inclusive, supportive, and engaging space, no matter where our awesome employees are based. Come and see for yourself!