Account Manager

STN Incorporated; Pleasanton (CA); On-site; USD 90,000 - 120,000; Part time

Benefits offered by this job

401(k) Plan

Unlimited Paid Time Off (PTO)

Observed Holidays Paid

Vehicle Allowance

Job summary

A leading IT solutions firm in Pleasanton seeks an Account Manager to expand client relationships and drive revenue growth. The ideal candidate will have 3-5 years of experience in B2B Account Management, strong value-based selling skills, and technical fluency in IT stacks. Responsibilities include managing client accounts, identifying upselling opportunities, and collaborating with internal teams. Offers commensurate salary, commission, and perks like unlimited PTO. This role is contract-based and targets the sales and business development sector.

Qualifications

• 3-5 years of experience in B2B Account Management, Client Success, or Sales in tech or consulting.
• Expertise in strategic negotiation and high-impact deal closure.
• Ability to influence C-level stakeholders and develop long-term relationships.

Responsibilities

• Serve as the primary relationship owner for assigned accounts.
• Identify opportunities to expand existing accounts and drive revenue growth.
• Collaborate with teams to deliver cohesive client experiences.
• Drive revenue growth through renewals, upsells, and cross-sells across cloud, security, AI, and consulting.
• Collaborate with Solutions Engineers, Service Delivery, Client Success, and Marketing to deliver cohesive client experiences.
• Lead account planning, QBRs, and executive‑level conversations.
• Coordinate proposals, pricing, and contract renewals to meet client needs.
• Maintain accurate account documentation, pipeline updates, and forecasts in CRM (e.g., Salesforce).
• Advocate for client needs while setting and meeting expectations.

Skills

B2B Account Management

Value-based selling

Technical fluency in IT stacks

Interpersonal and communication skills

Strategic mindset

Problem-solving skills

Tools

Salesforce

Job description

Overview

The Account Manager plays a critical role in owning and expanding client relationships across STN’s broader solutions portfolio. This role is focused on account retention, expansion, and long‑term value creation, serving as the primary point of contact for assigned clients and a strategic partner aligned to their business objectives.

Key Responsibilities

• Serve as the primary relationship owner for assigned accounts, acting as a trusted advisor to client stakeholders.
• Develop a deep understanding of each client’s business goals, challenges, and technology environment.
• Identify opportunities to expand existing accounts through additional STN solutions, services, and offerings.
• Drive revenue growth through renewals, upsells, and cross‑sells across cloud, security, AI, and consulting solutions.
• Collaborate with Solutions Engineers, Service Delivery, Client Success, and Marketing to deliver cohesive client experiences.
• Lead account planning, quarterly business reviews (QBRs), and executive‑level conversations.
• Coordinate proposals, pricing, and contract renewals, ensuring alignment with client needs and business outcomes.
• Maintain accurate account documentation, pipeline updates, and forecasts within CRM tools (e.g., Salesforce).
• Advocate internally for client needs while ensuring expectations are clearly set and met.

Experience & Qualifications

• 3–5 years of experience in B2B Account Management, Client Success, or Sales within technology, IT services, or consulting environments.
• Demonstrated value‑based selling expertise, including strategic negotiation, solution alignment, and high‑impact enterprise deal closure.
• Technical fluency across modern IT stacks—including cloud infrastructure, cybersecurity operations (e.g., MDR, SOC, IAM), and AI workloads—to effectively communicate business value.
• Exceptional interpersonal and communication skills, with the ability to build trust, influence C‑level stakeholders, and develop long‑term client and partner relationships.
• A strategic and consultative mindset, capable of aligning STN’s managed services with customer business goals to deliver measurable outcomes.
• Strong problem‑solving and opportunity‑shaping skills, with the ability to anticipate client needs, address complex challenges, and craft solutions that drive retention and expansion.

Compensation

DOE, Base Salary plus commission

• 401(k) Plan
• Unlimited Paid Time Off (PTO)
• Observed Holidays Paid
• Vehicle Allowance

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Sales and Business Development

Industries

IT Services and IT Consulting