Account Manager

C.H. Robinson; Plano (TX); Hybrid; USD 33,000 - 76,000; Full time

Job summary

C.H. Robinson in Plano is seeking an Account Manager for a full-time hybrid role starting Spring/Summer 2027.

This entry-level program is designed for new graduates, offering an accelerated path into customer-facing supply chain solutions, with mentorship and structured training. You will build broad supply chain expertise, manage end-to-end shipments, strengthen client relationships, analyze data to drive improvements, and collaborate across sales, pricing, operations, and capacity teams to

Qualifications

• Bachelor's degree completed or in progress, with graduation expected by summer 2027.
• Experience using a customer perspective to guide decisions and actions.

Responsibilities

• Build broad supply chain expertise through structured training and mentorship.
• Establish and maintain trust-based relationships with a customer portfolio.
• Own end-to-end shipment execution from planning to delivery, using digital and AI-enabled insights.
• Use data analytics to identify trends, root causes, and implement service improvements.
• Participate in customer business reviews, identifying opportunities for new lanes and value-added solutions.
• Collaborate with sales, pricing, operations, and capacity teams across functions.

Skills

Customer-centric mindset

Analytical skills

Communication

Team collaboration

Education

Bachelor's degree (in progress or completed)

Job description

Account Manager | C.H. Robinson

The Tone: This is a full-time, hybrid Account Manager role at C.H. Robinson, with positions starting in Spring/Summer 2027. For over a century, C.H. Robinson has been a global leader in Lean AI supply chains, expertly combining people, an operating model, and technology to drive smarter decisions and stronger results. This entry-level position is reimagined to offer an accelerated pathway for high-potential new graduates. You will engage in high-impact, customer-facing work from day one, using data and innovation to shape supply chain solutions and make a meaningful impact daily.

The TL;DR

• Role: Early Career


• Type: Full-time


• Location: Hybrid


• Pay: $24–$55 hourly


• Mission: Own customer accounts and relationships to deliver measurable value through supply chain solutions.

What You’ll Actually Do

• Expertise Development: Build broad supply chain expertise by learning industry fundamentals like modes, capacity, and pricing through structured training and mentorship.


• Customer Relationships: Establish and maintain trust-based relationships with a customer portfolio by understanding their business needs and solving daily supply chain challenges.


• Shipment Management: Own end-to-end shipment execution, from planning to delivery, utilizing digital and AI-enabled insights to anticipate risks and ensure reliable outcomes.


• Data-Driven Improvement: Use data analytics and technology to identify trends, uncover root causes, and implement improvements in service, cost, and reliability.


• Business Development: Participate in customer business reviews and planning sessions, identifying opportunities for new lanes, service expansions, and value-added solutions.


• Cross-Functional Collaboration: Work with sales, pricing, operations, and capacity teams, rotating through functional areas to build an internal network and understand business decisions.

The Must-Haves

• Background: Bachelor's degree completed or in progress, with graduation expected by summer 2027; This is an entry-level program designed for new graduates.


• Experience: Required experience includes using a customer perspective to guide decisions and actions.


• Skills: Priority management in a deadline-driven environment; Strong analytical, problem-solving, and data-driven decision-making; Excellent communication and interpersonal skills to build rapport and work effectively across teams.


• Bonus: Enjoy solutions-driven work leveraging appropriate tools; Proven leadership or team involvement in internships, projects, or student organizations; Values a diverse and inclusive work environment.